Dispatch

• Provide the highest level of customer service and satisfaction
• Communicate and interact with customers as well as internal team members to ensure proper order status delivery arrangements and service
• Receive any incoming customer service calls
• Schedule and coordinate all service calls and adjust drivers daily schedules as required
• Monitor drivers throughout the day via the dispatch system
• Create the next day driver schedule ensuring customer needs are met
• Add new customer jobs and tickets to the computer system (TCR)
• Conduct job service checks for jobs that have been out for 30 days or more
• Complete a final edit of each job ensuring the ticket has all the required information for billing
• Interact and communicate in a professional and effective manner with all levels of employees management vendors customers and external partners
• Perform other functions as necessary or as assigned

Qualifications :

• High School Diploma or Equivalent
• 1-2 years of experience; or any combination of education experience and training that provides the desired knowledge skills and abilities
• Strong leadership skills to ensure drivers compliance with direction and assignments
• Basic understanding of the geographical area and mapping programs to facilitate efficient routing
• Proficient with or able to quickly learn dispatch and record-keeping systems.
• Ability to work independently with little instruction and adapt to change at a fast pace and under pressure
• High integrity and a strong work concept
• Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.
• High degree of energy self-motivation and flexibility  
• Proven ability to work collaboratively with others
• Excellent communication and time management skills
• Strong work ethic with a professional positive attitude

The hiring range for this position is $21-$24 per hour. The base pay offered will take into account internal equity and also may vary depending on the candidates geographic region job-related knowledge skills and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package in addition to the full range of medical financial and/or other benefits dependent on the level and position offered.

Additional Information :

• Continuously sit stand and/or walk
• Frequently talk hear and use hands
• Feel the attributes of objects grasp push pull and reach with arms or hands
• Occasionally lift up to 25 pounds
• Benefits-eligible 1st of the month following hire.
• All traditional benefits are offered including 3 medical plan options and 2 dental plan options as well as additional benefits such as Legal and Identity Shield Accident and Critical Illness
• Company paid 50k in basic life insurance.
• Company paid LTD.
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays
• AWP named one of Americas Greatest Workplaces 2023 for Diversity

AWPSafety is anEqual Opportunity Employer (EOE). Women minorities veterans and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race color age religion national origin sex sexual orientation gender identity protected veteran status or disability. 

Remote Work :

No

Employment Type :

Full-time