UX Content Strategist/Writer
UX Content Strategist/Writer
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$ 67020 - 137860
1 Vacancy
Job Description
We seek a UX Content Strategist with expertise in UX writing to support agile product teams developing enterprise applications for our clients in the federal healthcare IT industry. You will join a team of human-centered designers researchers and content professionals collaborating across functions to create products that are useful intuitive and satisfying while driving the teams efforts to generate audience-centered content.
This role is a mix of content strategy and UX writing that will be assigned to one of our projects for the Centers for Medicare and Medicaid Services.You will work to align user needs to business goals and to drive UX content decisions across multiple scrum teams. Yourwork will help put users first whether they are individual patients managing their own healthcare service providers delivering care or government employees guiding health policy.
Key Responsibilities:
Work to support the vision and strategy established by project leadership in alignment with business objectives.
Collaborate with subject matter experts team members and stakeholders to understand user needs to drive UX writing and content strategy decisions.
Guide decisions about information architecture information hierarchy and content design.
Author copy for UI designs and other documentation.
Create deliverables with an iterative and audience-centered approach to draft revise and edit communication deliverables with input from users colleagues and stakeholders.
Use content strategy methods to improve user experience and interpret user research to drive content decisions.
Manage draft approval and publishing processes through content management systems.
Clearly communicate content strategy development approach and rationale of decisions with internal and external stakeholders.
Basic Qualifications:
Bachelors degree in English Technical Communication Journalism or related field.
5 years of relevant experience in UX writingcontent strategy experience or related field.
Able to provide a portfolio of work products demonstrating your approach and deliverables.
Candidate must reside in the US be authorized to work in the US and work must be performed in the US.
Candidate must have resided in the US for 3 of the last 5 years.
Candidate must be eligible for public trust.
Preferred Qualifications:
Knowledge of WCAG 2.0 Level AA / Section 508 and Plain Language Act compliance preferred.
Experience in federal contracting or healthcare IT preferred.
Experience supporting localization and translation efforts.
Professional Skills:
Complete tasks effectively and on schedule as part of a broader development team.
Participate in an Agile process to learn quickly and iterate on deliverables.
Able to work within client content style guides and comply with Plain Language Act guidelines.
Strong skills with content authoring tools and content management systems.
Ability to work successfully with a cross-functional diverse and distributed remote development team.
Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$67020.00 - $137860.00Nationwide Remote Office (US99)Employment Type
Full-Time
