drjobs QTC Business Process Director

QTC Business Process Director

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

San Francisco, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About Us

At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Austin

Job Overview:

As a public company on a high-growth trajectory toward $5B in ARR over the next five years we are expanding our Revenue Operations team with the addition of the QTC Business Process Director

This role is a cornerstone in our enterprise-widebusiness transformation effortsparticularly as we scale our partner-selling motion and evolve our Quote-to-Cash infrastructure to meet the demands of a global multi-channel business model.

You will lead the business process design and implementation of scalable intelligent revenue processes that support our strategic priorities including partner ecosystems recurring revenue innovation and operational excellence. Your ability to align big-picture business goals with detailed technical execution will be key to driving sustainable growth at scale.

Key Responsibilities:

  • Own End-to-End Business Process Architecture: Design implement and optimize Revenue Cloud-based processes and documentation across direct and indirect sales channels with a strong focus on enabling our partner ecosystem and global go-to-market strategy.

  • Drive Business Transformation at Scale: Lead transformational initiatives across the Quote-to-Cash lifecycleenabling automation data integrity and SOX compliance to improve deal velocity and reduce deal cycle time as we expand product offerings and global revenue streams.

  • Champion Change Management: Serve as a change agent across the organization by developing structured change management plans that support adoption and alignment across Sales Finance Legal IT Partner Support and Enablement teams.

  • Collaborate with Partner Organization: Ensure business processes and systems support channel sales Partner onboarding deal registration and revenue attribution. Ensure seamless integration among internal and partner-facing platforms.

  • Strategic Systems Leadership: Act as the subject matter expert on Salesforce Revenue Cloud (CPQ Billing Celonis Partner Communities) through advising on best practices governance and scalable architecture that aligns with enterprise growth goals. Drive consensus and make final decisions on go-forward business practices.

  • Cross-Functional Execution: Collaborate closely with GTM Sales Ops Legal IT and FP&A teams to translate strategic priorities into executable systems and workflows.

  • Scale for $5B ARR: Anticipate and solve for the challenges of scaling revenue infrastructureensuring that architecture data models and business processes can support enterprise complexity influencing cultural business process change and global expansion.

  • Analytics & Optimization: Leverage data through SFDC Celonis and Tableau to assess performance identify friction points and guide continuous improvement across revenue operations.

Required Qualifications:

  • 10 years of experience in Revenue Operations Business Process Architecture or Enterprise Systems within SaaS companies

  • Proven expertise implementing and scaling Salesforce Revenue Cloud (CPQ Billing and Partner Communities) in a high-growth public company environment

  • Deep understanding of SaaS business models including subscription and usage-based billing revenue recognition and partner/channel sales frameworks

  • Experience designing business processes that support large-scale partner programs and multi-entity/global QTC workflows

  • Demonstrated success driving enterprise-level change management and cross-functional alignment

  • Strong strategic thinking and systems architecture skills with the ability to align process with company-wide goals

  • Excellent project management stakeholder communication including documentation expertise (Confluence) and executive reporting abilities

Preferred Qualifications:

  • Salesforce certifications (e.g. CPQ Specialist Revenue Cloud Consultant)

  • Experience with Oracle Cloud Fusion ERP NetSuite Zuora Ironclad Conga or similar tools in enterprise-scale implementations

  • Familiarity with compliance and audit requirements relevant to public companies (e.g. SOX)

  • Previous experience supporting the buildout of a global partner ecosystem or indirect sales model

  • Background in scaling revenue operations in companies exceeding $2B in ARR

Equity

This role is eligible to participate in Cloudflares equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs including parental pregnancy health medical and bereavement leave

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.


Required Experience:

Director

Employment Type

Full Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.