I.T. Specialist
I.T. Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Chatham Emergency Services has an opening in the IT Department to match the growing demand of projects. The IT Specialist will be responsible for installing maintaining and troubleshooting the technology systems used by EMS Department. Systems will include computer systems 12-volt equipment in vehicles 800MHz radio systems and paging systems. This includes hardware software and network systems. The IT Specialist will work with other members of the IT team and report to the IT Administrator.
Key Responsibilities:
- Install and configure hardware and software systems including desktops laptops security camera systems 12-volt vehicle equipment trunked radio systems and paging systems.
- Troubleshoot and resolve technical issues related to hardware software 12-volt equipment radios and network systems.
- Maintain accurate inventory records of all technology equipment and software.
- Assist in managing and maintaining the departments network infrastructure including switches routers and firewalls.
- Maintain documentation and provide training to users on technology systems and procedures.
- Participate in disaster recovery planning and testing to ensure the departments technology systems are secure and can be restored in the event of a disaster.
Qualifications:
- High school diploma or equivalent; associates or bachelors degree in Computer Science or related field preferred.
- Minimum of 2 years of experience in a technical support role preferably in a public safety or healthcare environment including experience with vehicle equipment installations radio systems and paging systems.
- Experience with Windows operating systems Microsoft Office Suite Google Workspace and other common business applications.
- Familiarity with network infrastructure including LAN/WAN VLANs and VPNs.
- Excellent problem-solving skills and ability to work independently and as part of a team.
- Ability to adapt to the changing needs of the public safety/healthcare industry and a strong desire to learn.
- Strong interpersonal and communication skills with the ability to explain technical issues to non-technical users.
- Must Successfully Pass Applicable Background Checks Drug Test and Pre-employment Physiczl
Working Conditions:
This position requires the ability to work in a fast-paced environment and respond to technical issues on short notice. The IT Technician may be required to work evenings or weekends as needed to maintain and support technology systems. The position may require some lifting and carrying of equipment weighing up to 50 pounds.
Chatham Emergency Services is an EEO Compliant & Drug-Free Workplace
Required Experience:
Unclear Seniority
Employment Type
Full-Time
