Student Accounts Team Lead
Student Accounts Team Lead
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Salary Not Disclosed
1 Vacancy
Job Description
About Campus
Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed but outcomes havent. Traditional college hasnt kept up with the aspirations of todays studentsand they cant afford to wait.
At Campus weve built a two-year accredited college where students learn from top professors at universities like Princeton Stanford and Howard in live online classes. Our students graduate with in-demand business and AI skillsready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Companys Most Innovative Companies of 2024.
Were backed by an exceptional investor team that believes deeply in our vision for the future of education including General Catalyst Founders Fund Bloomberg Beta 8VC Rethink Education Sam Altman Jason Citron Shaquille ONeal and others.
The world has changed. Higher ed needs to catch up and were leading the way - come join us!
About the team
On the Student Accounts Team our goal is to ensure accurate compliant and timely financial processing for students transitioning from active to inactive status. This team is composed of detail-oriented professionals who manage student accounts calculate tuition adjustments and support students through the financial aspects of withdrawal.
About the role
We are seeking a Student Accounts Team Lead to manage key financial operations related to inactive student accounts. This role requires a strong understanding of student account processing compliance regulations (including Return to Title IV) and leadership skills to support a high-functioning team.
Youre excited about this opportunity because you will
- Provide guidance training and day-to-day support to team members handling inactive student accounts.
- Monitor processes for accuracy timeliness and productivity ensuring compliance with institutional and regulatory requirements.
- Assist with complex or escalated student inquiries account disputes or process exceptions.
Support operational workflows during periods of high volume or staff absences. - Review document and continuously improve procedures to enhance efficiency accuracy and consistency.
Were excited about you because you
- Have experience in student account management financial aid or higher education financial operations.
- Are well-versed in R2T4 calculations and federal/institutional policies.
- Demonstrate excellent communication and leadership skills.
- Excel at process improvement and documentation.
- Thrive in a fast-paced compliance-driven environment.
Required:
- Experience managing student financial accounts including R2T4 and proration processes
- Strong knowledge of federal Title IV regulations
- Leadership experience in a team-oriented setting
Nice to have:
- Familiarity with student information systems (e.g. CampusVue Banner or similar)
- Experience with third-party collections processes
What youll get:
A compensation package that includes a base salary ($65000 - $75000) equity grant
- Actual compensation within the pay range will be decided based on factors including but not limited to skills prior relevant experience and specific work location. For roles that are available to be filled remotely base salary will be localized.
- Medical Insurance free Dental and Vision Insurance
- 401(k) match
- Fertility benefits via Carrot
- Flexible working hours & a hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
- Take what you need PTO paid holidays
- In-office lunches for our Atlanta office
- Social events - happy hours birthday celebrations holiday parties & more!
- Opportunity to make an impact youll be an integral player in bringing our vision to life
Where were located: Buckhead ATL
At this time we are unable to provide visa sponsorship or immigration support for this position. Candidates must have current and ongoing authorization to work in the United States without the need for sponsorship now or in the future.
Employment Type
Student
