DescriptionAs a Supply Chain & Vendor Champion youll be working with the Project Manager - Vendor Operations as a vital bridge between internal stakeholders and external manufacturers/factories. Youll manage vendor-related processesfrom purchase orders to issue resolutionso the KAM team can focus on client relationships.
Key Responsibilities
- Vendor & Factory Coordination : Maintain daily communication with vendors and factories. Proactively address production bottlenecks or delays.
- Purchase Order Execution : Create monitor and reconcile POs; align delivery expectations with vendor capacity.
- Vendor Query Resolution : Serve as the first point of contact for vendor queriesrespond quickly to minimize disruptions
- Support to KAM Team : Share real-time updates on vendor timelines quality issues and delivery changes supporting client expectations.
- Records & Documentation : Maintain detailed logs of POs invoices vendor communications delivery schedules and issue resolution
- Process & System Management : Manage tracking tools and performance dashboards; recommend improvements in workflows.
Requirements - Operations/Vendor Experience: 2-3 years in project management production coordination supply chain procurement vendor operations or similarpreferably in manufacturing or jewelry.
- Excellent communication skills especially in engaging with internal teams and vendors.
- Organizational Focus: Expert in prioritizing and managing multiple vendor-related tasks simultaneously.
- Highly detail-oriented with a knack for anticipating roadblocks before they occur.
- Tech Proficiency: Excel Google Sheets; experience with ERP (e.g. Oracle SAP OdooZoho) or working knowledge of project management tools like ClickUp or Asana Jira
- Problem-Solving Attitude: Independent self-starter able to elevate and resolve vendor issues swiftly.
Bonus Points If You are
- Are tech-forward always exploring creative solutions that scale with business growth
- Have production know-how whether in jewelry or another manufacturing sector
- Understand custom/bespoke product cycles regardless of industry
- Thrive in startup environments embracing change and wearing multiple hats
Expedited Application Process: After applying send a brief email (max. 150 words) to with Subject Line: Application for Operations Associate: Candidate Nameclearly outlining why youre an ideal fit for this role. Be sure to mention any experience working with external vendors and your approach to solving operational bottlenecks.
BenefitsThis is an impactfocused role where your projectmanagement skills will hone and grow directly boosting the speed and reliability of our global production pipeline. If you thrive on precision clear communication and accountability youll fit perfectly in MadeTrulys collaborative and ambitious culture.