Join Our Team as RestaurantManager
The Grill at The Dorchester London
Recently recognised as one ofThe Sunday Times Top 10 Best Places to Work for inand awarded Hotel ofthe Year London at the 2024 AA Hospitality Awards The Dorchester continuesto redefine luxury hospitality.
We are proud to cultivate aninclusive environment guided by our core values of passion personalityrespect working together and creativity. We believe diverse voices andperspectives enrich our team and help us deliver exceptional experiences for ourguests.
As Restaurant Manager of TheGrill at The Dorchester you will lead a team of dedicated professionals indelivering an outstanding dining experience - combining warm attentive servicewith genuine hospitality and operational excellence.
Were looking for a vibrantgo-getter: someone energetic upbeat and focused who thrives on buildingstrong teams and memorable guest moments. This is a hands-on leadership rolewhere your attention to detail organisation and ability to inspire your teamwill shape daily operations and support long-term success.
Whatyoull do
Your responsibilities willinclude:
- Daily Operations: Oversee the smooth running of The Grill including reservations floor management and coordination with the kitchen and bar teams. Create a lively hospitable environment through strong communication positive energy and a can-do mindset.
- Team Leadership: Manage train and motivate a high-performing front-of-house team ensuring each member understands their role in delivering exceptional guest experiences and refined attention to detail. Foster a positive collaborative and respectful culture that brings the best out of people.
- Guest Experience: Be a visible presence on the floor - greeting guests handling feedback with care and ensuring service is both warm and precise. Youll be the conductor of the guest experience at The Grill: intuitive gracious and always one step ahead.
- Administration & Compliance: Keep a close eye on inventory hygiene and safety standards; manage rotas and shift planning; and support departmental budgets. Business literate with a sharp focus on both people and performance.
- Collaboration: Work hand-in-hand with our Culinary Director/Head Chef and cross-departmental partners (Events Marketing Finance etc.) to ensure consistency creativity and excellence in everything we do.
Whatyoull bring
Essential Skills and Experience
- Previous experience in a restaurant leadership role
- A hands-on proactive approach to floor management bringing energy enthusiasm and momentum to every shift
- A natural leader and role model - coaching and developing your team with positivity clarity and integrity
- Familiarity with booking systems stock management health & safety and day-to-day reporting
- Strong communication skills English is the primary language used in the restaurant
Preferred Skills and Experience
- Formal hospitality or restaurantservice training
- Understanding of wine spirits andfood pairings
- Previous experience working in a similarwork environment
Whatyoull get
- Complimentary Stays: Enjoy complimentary stays withbreakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beveragesat selected bars and restaurants within the Dorchester Collection: EnjoyFriends & Family stay discounts out hotels Benefit from discounts atvarious high street and online shops
- Employee Perks: Enrol from day 1 into the AvivaPrivate Pension scheme (we contribute 8% towards your pension); Benefit fromSeasonal ticket loan Rental deposit scheme private financial advice and Eyecare vouchers.
- Training and Development: Advance in your career byaccessing various apprenticeships from Level 2 to Hospitality Degree Level partner with outstanding nationally recognised Apprenticeship providers.
- SocialEvents: Participate in vibrant social events including a summer party winterball pub quizzes and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a 1000 bonus when yourecommend a friend.
- Well-being Support: Access immediate well-beingadvice because we care about our employees.
We celebrate diversity and are committed to creating an inclusiveenvironment for all employees and applicants. If you need us to do anything tosupport you during the recruitment process (such as adjustments to how you apply alternative formats ofinformation or adjustments to the assessment process itself) please do callPeople & Culture team onor email so that we can discuss how wecan support you through this process.
Required Experience:
Manager