Senior Director, Facilities Management

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The Deputy Director of Operations (Deputy Director) directly assists the Director of Operations (Director) in management and oversight for all the mechanical electrical and plumbing repairs maintenance and operations at the medical center campus and the Central Energy Plant. The Deputy Director assists with directing and overseeing program development and management maintenance repair operations quality control staffing training performance management and vendor management. The Deputy Director is the direct supervisor for the 1st Shift Facilities Managers and Assistant Program Manager. The Deputy Director is the primary backup for the Director of Operations and will act in the capacity of the Director when the Director is out of the office. The Deputy Director works collaboratively with the client Director of Facilities to ensure that Medical Center Engineering (MCE) is aligned with client programs policy and the relevant regulatory guidance as it applies to facilities maintenance repair and operations. The Deputy Director reports directly to the Director.

DUTIES & RESPONSIBILITIES

• Supports building and systems operations through an integrated facilities management and engineering team to assure high infrastructure availability and client satisfaction.
• Assists the Director in programming and overseeing the mechanical electrical and plumbing repair maintenance and operations for all shifts at the medical center campus.
• Ensure maintenance operations and repairs comply with applicable regulatory guidance from The Joint Commission (TJC) Centers for Medicare and Medicaid Services (CMS) Illinois Department of Public Health (IDPH) and other regulatory agencies.
• Works collaboratively with the leadership team to ensure coordination and integration with project management compliance and workplace experience.
• As the team leader for 1st Shift they provide coaching and mentoring to the operations team and builds an environment that supports developing a high performing team.
• Assists in developing and maintaining a strategic plan for the operations team in support of the clients objectives with a focus on innovation and best practices and creating standard work for all engineering activities.
• In collaboration with the Finance Director and Facilities Managers prepares the MEP operating budget recommendation to the client.
• Actively manages operating expenses to ensure compliance with Client and contractual budget adherence.
• Oversees MCEs Facility Condition Assessments and ensures the integration into the Capital infrastructure plan.
• In collaboration with the Director plans and coordinates major projects and/or service interruptions with the Client affected customers and MCE team. Collaborates with the Capital project team to ensure effective coordination and communication with MCE regarding projects managed by the Capital projects team.
• Ensures consistent maintenance management practices across the accounts portfolio and ensure achievement of Key Performance Indicators.
• Collaborates with the on-account Center of Excellence center that is focused on developing and advancing building automation and controls maintenance repair energy sustainability to include the analysis and reporting on maintenance and operations performance management and improvement.
• Supports TJC CMS and IDPH compliance inspections testing maintenance and repairs.
• Supports the energy management processes for reporting energy gas water and sewer consumption.
• Oversees the implementation and management of CMMS in support of all campus operations
• Oversees MEP vendors and collaborates with Sourcing & Procurement in bidding negotiations and administration of MCE managed MEP contracts.
• Oversees the implementation of practices and procedures for operational compliance program management.

Safety

• Proactively supports a safety culture and in collaboration with the Director and Safety Manager develops and implements appropriate practices and procedures to drive toward an incident free workplace.
• Collaborates with the Safety Manager to Identify risks to client facilities and eliminate downtime.
• Ensures the operations team has the appropriate procedures training resources equipment and PPE for safe operations on the campus and complies with Client policies and SOPs.
• Ensures that managers and supervisors are properly trained and comply with management and incident reporting of applicable environmental health and safety programs for the client and JLL.

Training

• Develops training programs based on needs gathered through skills assessments and safety requirements.
• Administers technical skills assessments and technical training programs of facility operations personnel.
• Ensures all Client and JLL required training for the operations team is completed on-time and to a satisfactory level.

Job Requirements

• Bachelors degree in engineering engineering technology operations management or related field.
• Minimum 7 years direct supervision of multi-building operations 5 years of healthcare operations and maintenance.
• Extensive mechanical electrical plumbing and fire suppression system knowledge of commercial/critical facilities required.

Knowledge Skills and Ability

• Strong interpersonal skills ability to communicate well in both oral and written reports
• Strong organization skills and collaborative management style
• Computer proficiency in CMMS Supervisory responsibilities
• Proficient in using standard office IT systems including MS Office and MS SharePoint
• Understanding of safety and environmental concerns related to building site equipment and mechanical/electrical spaces.
• Experience in maintenance and operations of hospitals and healthcare facilities.
• Experience with TJC and other regulatory agency surveys.

• Expertise in periodic maintenance planning and administration.
• Business acumen including financial planning and analysis.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicants education experience skills abilities geographic location internal equity and alignment with market data .

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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