Security Officer
Security Officer
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Job Description
LOCATION: Guildhall Shopping Centre
PAY RATE: 13.85 per hour
SHIFT PATTERN: 4 on 4 off 12 hour shifts (to include weekends & bank holidays) 42 hours per week
If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department at. Were here to help!
ROLE OVERVIEW AND PURPOSE
This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors of the site.
KEY RESPONSIBILITIES
Readily interact with all visitors/tenants delivering first class customer focused service
Carry out regular patrols of the centre as detailed in the site assignment Instructions.
Complete any routine testing of health and safety equipment or site systems.
CCTV monitoring
Continuously look for opportunities to be of assistance to visitors of the shopping centre proactively helping wherever an opportunity arises.
Ensuring all incidents are managed in accordance with site policies and procedures.
Record/log all non-conformances and emergencies with the appropriate control room operatives.
Good communication skills with the ability to liaise with colleagues retailers management and the police.
Deal efficiently and effectively with all emergencies ensuring the Centre team always kept fully informed.
Control the access/egress of contractors visitors on site.
Intelligent understanding of human behaviour monitoring and surveillance of suspect individuals logging and reporting incidents in line with site/company polices.
Maintain vigilance and highlight/manage unauthorised access of banned individuals.
Ensure radio procedures are always adhered to.
Undertake any other reasonable duties as required to meet the needs of the business or as requested by your line manager.
Patience and the ability to remain calm in stressful situations.
Ensure a timely response to all security issues and events.
Complete all training requirements as requested by line manager.
Be flexible to cover additional shifts for absence/annual leave/training.
Liaise closely with the housekeeping team delivering one service and highlight opportunities in working as one team.
REQUIRED SKILLS AND EXPERIENCE
CP Door supervisor or Security SIA badge (required)
CCTV badge (desirable)
Driving licence (desirable)
First aid trained (desirable)
IOSH/Fire marshal or other relevant H & S qualifications (desirable)
Basic computer knowledge Word Excel.
Be professional pleasant friendly courteous and helpful always whilst carry out duties to the highest standard.
One team approach
Take ownership of all situations to ensure tasks are completed or escalated when necessary.
To always stay motivated aim high and achieve
To respect all staff and visitors within the shopping centre
Benefits
Were proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work our innovative employee app where you can find:
- Perks: discounts gift cards cashback and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABMs benefits visit our careers page
ABOUT US
ABM is one of the worlds largest providers of integrated facility services. A driving force for a cleaner healthier and more sustainable world ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning engineering parking electrical & lighting energy solutions HVAC & mechanical security and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries from commercial office buildings to schools airports hospitals data centres manufacturing plants and distribution centres entertainment venues and more. In the UK were proud to service icon sites across the country with more than 10000 team members. For more information visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
