AZDOT - Information Technology Group (ITG)
AZDOT - Information Technology Group (ITG)
Posted on :
17-07-2025
Employer Active
1 Vacancy
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Job Description
Job Summary:
The Information Technology Specialist manages software acquisition licensing and asset management for the organization. This role involves negotiating software purchases ensuring license compliance and maintaining accurate records. The specialist will also provide technical assistance to users track and resolve issues and collaborate with vendors and internal teams to optimize software usage and costs.
The Information Technology Specialist manages software acquisition licensing and asset management for the organization. This role involves negotiating software purchases ensuring license compliance and maintaining accurate records. The specialist will also provide technical assistance to users track and resolve issues and collaborate with vendors and internal teams to optimize software usage and costs.
Location: Phoenix Arizona United States
Responsibilities:
- Manages software acquisition including negotiation budget and administration of software purchases.
- Monitors software licenses and usage ensuring compliance and maintaining accurate records.
- Administers software change management collaborating with vendors and service providers.
- Manages and coordinates software assets for existing approved software.
- Responds to requests for technical assistance via phone chat or email.
- Assists in facilitating software requests for existing approved software.
- Researches questions using available information resources and advises users on appropriate action.
- Follows Information Technology processes standards governance and procedures.
- Follows up with customers and users to ensure complete resolution of issues.
- Identifies and escalates situations requiring urgent attention.
- Tracks and routes problems and requests and documents resolutions.
- Works cross-functionally to prepare distribute and communicate software status solve problems and implement changes.
- Manages software acquisition including negotiation budget and administration of software purchases.
- Monitors software licenses and usage ensuring compliance and maintaining accurate records.
- Administers software change management collaborating with vendors and service providers.
- Manages and coordinates software assets for existing approved software.
- Responds to requests for technical assistance via phone chat or email.
- Assists in facilitating software requests for existing approved software.
- Researches questions using available information resources and advises users on appropriate action.
- Follows Information Technology processes standards governance and procedures.
- Follows up with customers and users to ensure complete resolution of issues.
- Identifies and escalates situations requiring urgent attention.
- Tracks and routes problems and requests and documents resolutions.
- Works cross-functionally to prepare distribute and communicate software status solve problems and implement changes.
Required Skills & Certifications:
Preferred Skills & Certifications:
Special Considerations:
Scheduling:
Employment Type
Full-time
Key Skills
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