Technical Program Manager with Pega
Technical Program Manager with Pega
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Salary Not Disclosed
1 Vacancy
Job Description
Job Location- Mississauga ON (Hybrid 3 days in a week)
Job Type: FTE
Job Summary
We are looking for a seasoned Technical Program Manager (TPM) with a background in managing complex enterprise programs and a working knowledge of Pega platform capabilities. The ideal candidate will work closely with cross-functional teams including business stakeholders engineering QA and architecture teams to deliver strategic initiatives with a focus on Pega-based solutions.
Key Responsibilities
Lead end-to-end program delivery with a mix of Pega and non-Pega components ensuring alignment with business objectives.
Coordinate with business stakeholders to gather requirements and translate them into technical deliverables.
Collaborate with Pega developers and architects to plan and execute development and integration efforts.
Drive sprint planning execution and retrospectives using Agile methodologies (Scrum or SAFe preferred).
Track program milestones risks dependencies and overall delivery health.
Ensure all deliverables meet quality standards and regulatory/compliance requirements.
Manage stakeholder communications and provide regular updates on program progress and issues.
Work closely with QA teams to ensure testing strategies and results align with expectations.
Coordinate UAT and production deployment planning.
Drive continuous improvement in processes delivery methodologies and team collaboration.
Required Skills and Experience
10 years of overall IT experience with at least 3 years in a Program role.
Exposure to Pega projects with a solid understanding of case management decisioning and rules.
Proven experience managing cross-functional technical teams and large-scale enterprise programs.
Strong understanding of Agile/Scrum methodologies and associated tools (e.g. Jira Confluence).
Excellent communication stakeholder management and conflict-resolution skills.
PMP CSM or SAFe certification is a plus.
Preferred Qualifications
Prior experience delivering digital transformation or automation initiatives using Pega.
Background in BFSI domains is a plus.
Hands-on understanding of Pega applications like Customer Service Sales Automation or Smart Dispute is desirable.
Employment Type
Full-time
