This is a remote position.
Role: Audit Agent
Schedule: The ideal schedule would be full time 8 hrs/day Monday-Friday 7-4 Mountain Time(assuming a 1 hour unpaid lunch). If you dont want a lunch break or want a smaller lunch break your schedule can be adjusted. We are ready to have this person start ASAP.
Role Overview:
An Audit Agent is a role is a full-time position that includes a wide range of tasks. Many of those tasks require a knowledge of Excel experience running reports in CRMs and the ability to manage your time efficiently as many tasks are time sensitive but also need to be completed with an eye for catching small details. The role requires the ability to communicate clearly via written communication in English.
The role includes being an internal auditor of many things including agent commissions time sheets customer call notes and call quality. You will also assist in many tasks to ensure business processes and procedures are followed correctly and help with finding mistakes communicating this to your manager and helping find solutions to correct them.
Requirements
- Enthusiastic personable and punctual
- Coachable applies feedback in order to improve
- Remote work experience
- Strong attention to detail
- Familiarity with Google Sheets
- Good conversational English
- Good communication skills
- Ability to type 35 words per minute
- Reliable internet
- Has a backup power option in case of power outages (not required)
Required Equipment
- Laptop or desktop computer
- Headphones
- Reliable internet connection
Benefits
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Enthusiastic, personable, and punctual Coachable, applies feedback in order to improve Remote work experience Strong attention to detail Familiarity with Google Sheets Good conversational English Good communication skills Ability to type 35 words per minute Reliable internet Has a backup power option in case of power outages (not required)
Education
N/A