Manager, Membership and Branch Development (Northern Zone)
Manager, Membership and Branch Development (Northern Zone)
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Job Description
Our client is a respected national body committed to advancing ethical leadership governance and professional excellence across various sectors. With a strong emphasis on capacity building stakeholder engagement and value-driven member services the organisation provides a vibrant platform for professionals to grow connect and influence. Through a combination of advocacy training and regional programming it actively supports members in enhancing their impact at board executive and policy levels.
In line with its strategic goal to deepen regional impact the organisation is recruiting for the following position within its Northern Zone operations
Role Overview
The Manager Membership and Branch Development (Northern Zone) will play a critical role in expanding the reach and relevance of the organisation s membership network across the Northern region. This includes executing member acquisition and retention strategies fostering stakeholder partnerships and delivering engagement initiatives aligned with organisational goals.
Key Responsibilities
- Implement approved regional membership strategies and support zonal activities aligned with corporate objectives.
- Drive recruitment of new members reactivation of dormant members and retention of active members across the zone.
- Collaborate with zonal leadership internal departments and external stakeholders to design and implement region-specific initiatives that grow and sustain the membership base.
- Organise events and programmes to engage members enhance value delivery and foster a thriving professional community.
- Support budgeting and revenue generation efforts including securing sponsorships and strategic partnerships linked to events and membership programmes.
- Maintain an accurate member register and uphold governance standards in line with internal regulations and constitutional requirements.
- Coordinate timely communication with members and support finance operations related to membership invoicing and subscription tracking.
- Provide periodic reports insights and recommendations to guide membership strategy refinement and performance tracking.
- Serve as Secretary to one or more internal policy committees and actively contribute to cross-zonal coordination.
- Represent the Zone in key engagements and act as a liaison for member feedback needs and service delivery improvements.
Requirements
Requirements
- Bachelor s degree in Business Administration Marketing Management or a related field; a postgraduate qualification or relevant professional membership (e.g. NIM) is an advantage.
- Minimum of 8 years relevant experience including at least 3 years in a supervisory business development or stakeholder-facing role.
- Experience in a membership-based organisation trade association or development-oriented institution is desirable.
- Strong project and event management skills with the ability to deliver against set targets.
- Excellent communication relationship management and problem-solving abilities.
- Proactive results-driven and comfortable working independently and within cross-functional teams.
- Proficient in MS Office and familiar with digital tools for member engagement and reporting.
Employment Type
Full Time
