P&C Warranty BA - Product Owner (PO)
P&C Warranty BA - Product Owner (PO)
Posted on :
17-07-2025
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1 Vacancy
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Job Description
Job Summary:
We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal. The ideal candidate should have strong experience in building consumer-facing digital platforms preferably in the consumer warranty insurance or after-sales space.
Key Responsibilities:
- Own and manage the product backlog for the Consumer Warranty offerings.
- Gather insights to define project needs and specifications
- Work with business stakeholders to define and prioritize features enhancements and integrations.
- Translate business requirements into user stories with detailed acceptance criteria.
- Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces.
- Coordinate with technical teams for API design system integration and performance optimization.
- Lead sprint planning backlog grooming and review sessions in Agile/Scrum environments.
- Ensure timely and high-quality delivery by closely monitoring progress risks and dependencies.
- Act as the voice of the customer by continuously gathering feedback and enhancing the product.
- Maintain product documentation roadmaps and training material for internal and external users.
Required Qualifications:
- Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
- Tota 12 years of experience with 6 years of experience in product ownership or business analysis roles preferably in digital products or consumer portals.
- Strong understanding of Consumer Warranty Insurance or After-Sales Support domains.
- Hands-on experience working with Agile methodologies (Scrum/Kanban).
- Proven ability to define clear product vision roadmaps and MVP scope.
- Experience in working with cross-functional teams developers QA UI/UX and business teams.
- Familiarity with customer portals CRM systems and claims processing workflows.
- Exposure to API-based integrations and third-party service provider platforms.
- Excellent communication stakeholder management and documentation skills.
- Tools: JIRA Confluence ADO Wiki Figma/Miro Postman (basic) MS Office.
Preferred Qualifications:
- Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
- Experience in warranty or insurance products in consumer electronics automotive or durables industry.
- Prior experience building platforms involving user onboarding ticketing and document workflows.
- Understanding of compliance data security and role-based access controls.
Requirements
Job Summary:
We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal. The ideal candidate should have strong experience in building consumer-facing digital platforms preferably in the consumer warranty insurance or after-sales space.
Key Responsibilities:
- Own and manage the product backlog for the Consumer Warranty offerings.
- Gather insights to define project needs and specifications
- Work with business stakeholders to define and prioritize features enhancements and integrations.
- Translate business requirements into user stories with detailed acceptance criteria.
- Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces.
- Coordinate with technical teams for API design system integration and performance optimization.
- Lead sprint planning backlog grooming and review sessions in Agile/Scrum environments.
- Ensure timely and high-quality delivery by closely monitoring progress risks and dependencies.
- Act as the voice of the customer by continuously gathering feedback and enhancing the product.
- Maintain product documentation roadmaps and training material for internal and external users.
Required Qualifications:
- Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
- Tota 12 years of experience with 6 years of experience in product ownership or business analysis roles preferably in digital products or consumer portals.
- Strong understanding of Consumer Warranty Insurance or After-Sales Support domains.
- Hands-on experience working with Agile methodologies (Scrum/Kanban).
- Proven ability to define clear product vision roadmaps and MVP scope.
- Experience in working with cross-functional teams developers QA UI/UX and business teams.
- Familiarity with customer portals CRM systems and claims processing workflows.
- Exposure to API-based integrations and third-party service provider platforms.
- Excellent communication stakeholder management and documentation skills.
- Tools: JIRA Confluence ADO Wiki Figma/Miro Postman (basic) MS Office.
Preferred Qualifications:
- Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
- Experience in warranty or insurance products in consumer electronics automotive or durables industry.
- Prior experience building platforms involving user onboarding ticketing and document workflows.
- Understanding of compliance data security and role-based access controls.
Detail-oriented and proactive Cybersecurity Analyst with strong expertise in Vulnerability Management, Incident Response, and Security Automation. Experienced with industry-leading tools such as Microsoft Sentinel, Nessus, Sophos, and Microsoft Defender for Endpoint. Adept at investigating phishing threats, building insightful Power BI dashboards, and automating security workflows using Logic Apps, Power Automate, and scripting in Python, PowerShell, and Batch. Certified in SC-200, AZ-500, and CEH with a hands-on approach to improving organizational security posture. ________________________________________ Key Responsibilities: Vulnerability Management: o Conduct regular vulnerability scans using Nessus, analyse results, and coordinate remediation plans with infrastructure and application teams. o Prioritize vulnerabilities based on risk and business impact using CVSS scoring and asset criticality. Security Incident Response: o Investigate and respond to incidents using Microsoft Sentinel SIEM, including log correlation, alert triage, and threat hunting. o Prepare detailed incident reports and support recovery and post-incident analysis. Phishing Analysis & Email Threat Defense: o Analyze reported phishing emails, extract indicators of compromise, and respond using Microsoft security tools and threat intelligence sources. Endpoint Security: o Deploy, configure, and manage endpoint security using Microsoft Defender for Endpoint. o Respond to endpoint threats, isolate machines, and investigate behavioral anomalies. Microsoft 365 Security: o Support O365 security operations including MFA configuration, mailbox auditing, and role-based access management. Nice to Have Security Dashboards & Reporting: o Design and manage Power BI dashboards to visualize key security metrics, alert trends, and vulnerability status for stakeholders. Security Automation & Scripting: o Build and maintain automated response workflows using Azure Logic Apps and Power Automate for incident enrichment, ticketing, and notifications. o Develop security automation scripts using Python, PowerShell, and Batch for data parsing, log analysis, and custom tool integrations
Education
BE Btech
Employment Type
Full Time
Key Skills
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