General Manager (GM) Sales & Marketing, Invana
General Manager (GM) Sales & Marketing, Invana
Posted on :
17-07-2025
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1 Vacancy
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Job Description
General Manager (GM) Sales & Marketing Invana.
The focus is on ownership of the end-to-end customer experience consistent pipeline building and deep alignment with wellness positioning and hospitality sales:
Position: General Manager Sales & Marketing Invana (Corporate Productivity & Wellness Hub)
Location: Siliguri West Bengal
Reports To: Founder s Office / Managing Trustee
Experience: 3 years in hospitality sales with proven exposure to wellness retreats or corporate engagements
Qualification: MBA in Marketing or equivalent preferred
Role Overview
The General Manager (Sales & Marketing) at Invana will take complete ownership of generating and maintaining a healthy pipeline of corporate clients groups and wellness seekers and ensuring they have a seamless high-quality end-to-end experience. This role is both strategic and operational driving occupancy revenue and brand positioning while personally owning client experience from first touch to final feedback.
Position: General Manager Sales & Marketing Invana (Corporate Productivity & Wellness Hub)
Location: Siliguri West Bengal
Reports To: Founder s Office / Managing Trustee
Experience: 3 years in hospitality sales with proven exposure to wellness retreats or corporate engagements
Qualification: MBA in Marketing or equivalent preferred
Role Overview
The General Manager (Sales & Marketing) at Invana will take complete ownership of generating and maintaining a healthy pipeline of corporate clients groups and wellness seekers and ensuring they have a seamless high-quality end-to-end experience. This role is both strategic and operational driving occupancy revenue and brand positioning while personally owning client experience from first touch to final feedback.
Requirements
Sales & Business Development
- Identify and target high-potential B2B and B2C segments:
- Corporates (HR L&D CSR and Admin heads)
- Government departments
- Event planners and offsite organizers
- Wellness travel agencies tour operators and retreat curators
- Develop and execute a focused outreach and sales strategy to convert leads into long-term clients
- Proactively sell Invana s all-inclusive 5/10-day packages including wellness programs workshops and corporate productivity modules
- Build and nurture a robust pipeline through cold calling referrals networking and industry events
Client Experience Ownership
- Ensure every guest s journey from inquiry to departure is smooth personalized and memorable
- Act as the single point of contact for client groups resolving issues swiftly and delightfully
- Collaborate with internal teams (operations culinary housekeeping wellness) to ensure every touchpoint delivers a premium experience
- Gather and act on client feedback to continuously improve offerings
Marketing & Brand Visibility
- Collaborate with the marketing team to craft tailored campaigns for corporate clients and wellness travelers
- Launch seasonal promotions partner tie-ups and high-impact digital and offline activations
- Ensure the Invana brand is positioned as India s leading residential wellness and productivity hub
Revenue & Performance Tracking
- Use CRM and analytics tools to track leads conversions and occupancy trends
- Share weekly/monthly reports with leadership on pipeline status revenue forecasts and key performance metrics
- Align with revenue management to optimize pricing capacity utilization and client lifetime value
Ideal Candidate Profile
- Minimum 3 years in Sales/Marketing roles within the hospitality wellness or experiential travel industry
- Strong network and experience in dealing with corporate clients and event planners
- Demonstrated ability to own customer experience end-to-end not just sales closure
- Familiarity with CRM tools pipeline management and structured reporting
- Passion for wellness hospitality and building something new and premium
- Entrepreneurial mindset with the ability to operate with autonomy
Bonus Traits
- Experience launching or scaling a boutique wellness retreat co-working retreat or offsite property
- Strong storytelling and presentation skills
- Ability to balance hustle with hospitality a go-getter who is warm and grounded
Sales & Marketing, customer experience, wellness positioning, hospitality sales, Corporate Productivity, Wellness Hub, Marketing & Brand Visibility, Client Experience Ownership, Revenue & Performance Traits, Ideal Candidate Profile, Bonus Traits, Event planners,B2B and B2C
Education
MBA in Marketing or equivalent preferred
Employment Type
Full Time
Key Skills
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