Application Services Engineer

Due to continued growth we are seeking an experienced Application Services Analyst to join our global team. This role is focused on providing specialist support and administration for our client delivery applications ensuring they operate efficiently and securely. You will be responsible for developing documenting and supporting business solutions and reports while also managing system access processes and controls across our application suite.

WHAT YOU WILL DO

• Youll gather and analyse requirements to efficiently deliver accurate reports and project outcomes aligned with end goals.
• Youll develop and maintain customised reports based on client needs ensuring clarity relevance and usability.
• Youll investigate and resolve issues by applying known solutions documenting findings and supporting incident and problem resolution.
• Youll oversee administer and support key business applications while ensuring compliance with established processes and controls.
• Youll collaborate globally to design and review reports identify and document gaps or enhancements and continuously seek improvements to meet evolving business requirements.

WHAT WE OFFER 

• This role follows the Mauritius daytime working hours.
• Comprehensive remuneration: Competitive financial packages based upon market rates for your role and is proportionate to your qualifications level of experiences and skills profile
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
• Wellbeing: Additional social benefits such as medical insurance & life assurance access to onsite gym as well as engaging with our local community via sports activities charity programmes & environmental initiatives.  
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend.
• Support and development: We will ensure you have the right training tools and development plan to grow and improve your skills every day

Qualifications :

• Graduate degree preferably in IT related disciplines 
• Professional certifications such as PMP ITIL or equivalent 
• Experience across application delivery. 

ABOUT YOU

• A Minimum of 2 years experience in a similar user-facing role supporting multiple business applications in a mission critical environment 
• Understanding of application platforms business rules and data flows through systems. 
• Experience of coding in programming languages such Excel VBA Java C# or any .net language is advantageous 
• Data analysis experience database administration knowledge data mining and manipulation
• Comfortable using APIs SQL query writing report development / BI tools (Crystal SSRS SSIS Tableau) 

Company product and market knowledge 

• Excellent communication skills in both written and oral form with staff members customers suppliers and the management team with the ability to make decisions act and get results 
• Personal presence integrity and credibility 
• Ability to solve problems either independently or by utilising other members of the team where necessary 

Languages 

• Fully proficient spoken and written English additional European languages will be an asset 
• French would be beneficial 

Additional Information :

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5500 employees - from 94 nationalities speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.

Were committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.

Remote Work :

No

Employment Type :

Full-time