Greenvale West Facility Administrator

• Fixed Term 5 month Contract Full time.
• $81672.544 per annum plus Superannuation
• Join the City Services & Living team.

Hume City Council is one of Australias fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do ensuring our services are efficient and accessible.

To provide high level facility administration ensuring that the day-to-day operation of the Greenvale Community Centre is undertaken and delivered.

What youll be doing:

• Ensure effective and efficient day-to-day administration of the Greenvale Community Centre as per the Operational Manual and associated procedures.
• Ensure the facility is maintained and well presented to a high standard and any maintenance and cleaning issues are dealt with promptly through liaison with the appropriate department.
• Administer the centres booking system including point of contact enquiries and administration of accounting processes.
• Compile reports and prepare external correspondence as delegated by the Community Centre Leader.
• Manage customer service requests complaints general enquiries and transactions (where appropriate).
• Help promote and support the participation of a wide range of community and centre tenants in the facility and Council programs through collaborative approaches.
• Assist the Community Centre Leader to deliver community events and activities within the facility.
• Assist the Community Centre Leader to promote the Centre include updating the website and development of promotional material.
• Assist with the training and support of Volunteers and Casual Administration staff

The skills and experience youll bring to the role:

• Demonstrated high level administrative/reception and customer service skills.
• Highly developed computer skills including use of the MS Office suite (Word Excel and PowerPoint) as well as email and internet applications.
• Demonstrated capacity to manage facility booking systems and associated processes e.g. Bookable or similar.
• Demonstrated experience in working within a diverse community.
• Demonstrated ability to achieve objectives within set timeframes set priorities and plan and organise own work.
• Demonstrated ability to provide support and input to the development implementation and evaluation of policies procedures processes and systems.
• Ability to work with minimal supervision and demonstrate initiative.

Required Certifications & Qualifications 

• Demonstrated relevant experience and skills in supporting community development work.
• Relevant qualification and/or considerable Administration/Reception and customer service experience in the community sector.
• Expertise in using Microsoft Office software (Word Excel PowerPoint Outlook) and various Council software applications including Finance One Open Cities Indesign and TRIM.
• Current drivers licence.

Why Hume City Council

A leader in local government were committed to creating an inclusive and collaborative work environment that is guided by our values:

Were better every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

Were in it together: At Hume everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package professional development opportunities and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages people with disability Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks Working with Children Check and a Criminal Record Check.

Additional Information :

Position Description