Operations Administrator
Operations Administrator
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Job Description
AWP SAFETY CORE VALUES
Ownership Trust Teamwork
POSITION SUMMARY
The Operations Administrator is an essential role on the Operations team. The admin has the freedom to work independently but is a vital part of the team. He/she assists with multiple projects and duties including inbound/outbound calls coordinating repairs and customer relations to ensure satisfaction after work is complete. Performing with a focus on accuracy timeliness and responsiveness and high levels of diplomacy sound judgment and discretion when dealing with customers and other department staff.
RESPONSIBILITIES
- Invoice Management:
- Create and process daily invoices with precision and timeliness.
- Assist with end-of-month billing tasks including:
- Matching invoices with jobs.
- Verifying pricing and modifications for accuracy.
- Entering revisions provided by sales staff.
- Sending out finalized invoices to customers.
- Contract Management:
- Process contracts from creation to completion using TCR Software.
- Follow up on job modifications and obtain necessary information for contract updates.
- Collaboration and Support:
- Work closely with sales staff to address job and invoicing questions.
- Ensure accurate and timely communication regarding job details modifications and follow-ups.
- Customer Service:
- Provide excellent customer service by answering phones and directing calls to the appropriate departments.
- Address customer inquiries professionally and efficiently.
- Administrative Tasks:
- Organize and maintain filing systems for contracts invoices and related documentation.
- Assist with general office tasks as needed to support overall operations.
Qualifications :
QUALIFICATIONS/EDUCATION
- 1-3 years of Office administrative experience preferred.
- Proven experience in an administrative Accounts Receivable /Accounts Payable or similar role.
- Strong proficiency in data entry and working with office management systems (e.g. TCR Microsoft Dynamics or similar software).
- Exceptional attention to detail and accuracy in processing invoices and contracts.
- Excellent organizational and time-management skills.
- Strong interpersonal and communication skills.
- Ability to work collaboratively in a team-oriented environment.
- Proficiency in Microsoft Office Suite (Word Excel Outlook).
- Customer-service-oriented mindset with problem-solving capabilities.
Compensation:
- $24-$26 BOE
Additional Information :
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Employee must be able to successfully handle the physical demands of this position which include the following:
- Hours of operation are typically 8 a.m.- 5 p.m. M-F
- 40-hour work week
- Primarily sedentary or working at a desk
- Occasionally lift and move 10-25 pounds
- While performing duties of this job the employee is regularly required to talk or hear
- Proficient literacy
- The employee frequently is required to stand walk or reach with hands and arms
- Benefits-eligible 1st of the month following hire.
- All traditional benefits are offered including 3 medical plan options and 2 dental plan options as well as additional benefits such as Legal and Identity Shield Accident and Critical Illness
- Company paid 50k in basic life insurance.
- Company paid LTD.
- Health Savings and Flex Spending Accounts Available
- 401(k)
- Paid Time Off & Paid Holidays
- AWP named one of Americas Greatest Workplaces 2023 for Diversity
AWPSafety is anEqual Opportunity Employer (EOE). Women minorities veterans and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race color age religion national origin sex sexual orientation gender identity protected veteran status or disability.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
