Account Receivables Representative
Account Receivables Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Account Receivables RepresentativeWhat does a great (Accounts Receivable Representative) do
Collect via telephone in a call center environment manually or utilizing an automatic telephone dialing system to contact merchants in regards to their outstanding accounts.
The accounts are collected in compliance with all applicable regulations and internal performance standards in order to meet or exceed personal and/or departmental objectives.
Establishes rapport with merchant in order to overcome objections and negotiate payment of the debt.
Documents all discussions and actions in a tracking system or database. Confirms payment arrangements and finalizes call.
Confirm payment arrangements and finalize call.
May work on special projects as assigned.
Basic Qualifications for Consideration:
High School Diploma or equivalent. Minimum of two years of customer service experience preferably in a collection or call center or sales environment.
Strong verbal communication skills must be demonstrated along with a professional telephone manner in order to communicate effectively with business owners.
Knowledge of applicable regulations preferred.
Experience with computer systems and accessing information to provide to data to clients.
Must have an excellent work history with a strong record of job stability.
Preferred Skills Experience and Education: Previous work experience in industries ranging from payment processor collections bank collections credit card collections mortgage collections medical collections commercial collections etc.
Who We Are: The Merchant AR Collections department collects on commercial accounts for debt owed to Fiserv and its affiliates. Our agents make outbound collection calls via a manual or dialing process. We collect within boundaries of all applicable collection laws. Performance goals as outlined at the beginning of the measurement period must be maintained.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
