MRC Rep German(24 month), MRC

At Amazon Web Services (AWS) we are working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. From day one you will be working with experienced Amazonians who love what they do.

Do you have a desire to make a major contribution in the rapid growth environment of Cloud Computing Do you want to build your skills in marketing and sales for long term career growth If so come build the future of tech as part of our Global Marketing Response Center (MRC) team!

We are looking for a Marketing Specialist to join the Global MRC team to engage with new and prospective AWS customers. MRC is an important customer engagement arm in the Marketing organization. Our mission is to learn from customers understand their needs and educate them about the benefits of AWS and all the services we offer in order to help them embark on their cloud journey quickly and easily. It is a critical function within the lead and demand generation process with the objective to profile nurture and qualify marketing leads generated from various marketing events campaigns and activities.

What We Offer
An opportunity to learn how to be customer obsessed by regularly interacting with our customers
Insights into the fast-growing dynamic world of the leading cloud provider
The chance for you to work on your own tasks with guidance from experienced members of the organization
Important technical knowledge and AWS certifications about IT in general Cloud and SaaS
An understanding of the many career paths available at Amazon
Access to training and support on different domains to help you develop your skills
Note: Applications are reviewed on a rolling basis. For an update on your status or to confirm your application was submitted successfully please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience.


Key job responsibilities
Build a stronger AWS leads database by interacting with customers by phone email and/or live chat and researching existing AWS leads to create a detailed view of the customers need for cloud technology
Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest; education to consideration.
Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases
Create higher value leads through nurture efforts resulting in higher conversion rates.
Work closely with Marketing and Sales stakeholders to achieve campaign goals.
Be part of a team to lead global cross-functional MRC projects to drive operational excellence and better customer experience.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- Bachelors degree

- Experience working with global cross-functional teams

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.