Agent Support II - Contracting
Agent Support II - Contracting
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Job Description
Agent Support II - Contracting
American Senior Benefits
Olathe KS
About American Senior Benefits
At American Senior Benefits an Integrity company we are dedicated to serving customers needing insurance especially seniors. Each day we help customers make key life decisions by finding the right solutions at affordable prices.
Job Summary:
This position is responsible for coordinating all contracting functions for new and existing ASB agents. The Insurance Agent Support role is responsible for providing carrier contracting support to insurance agents.
Primary Responsibilities:
Implement new contracting forms to SureLC or the internal portal (Dashboard) when an additional carrier is added or when an existing carrier revises their forms. This includes all ancillary duties of working with SureLC contact to activate the hierarchy pages templates etc.
On a daily basis work new contracting requests as received. This means that as a new or existing agent requests contracts in SURELC and Dashboard contracting tool the contracting requests are (1) processed and submitted to the carrier or (2) the agent the agents Regional Sales Manager and the Regional Sales Managers administrator are notified of missing requirements.
On a daily basis answer agent phone and Email inquiries regarding contracting status.
On a daily basis work with carriers to obtain any missing requirements for contracts that were submitted with missing information or documents. This could include contacting the agent the agents Regional Sales Manager and the Regional Sales Managers administrator to obtain the missing information or documents.
On a daily basis will act as a liaison between the agent and carrier. If all the requirements have been met then the processor will submit the contracts to the carriers.
Run weekly reports to incorporate writing numbers into the system.
Act as a subject matter expert for contracting and onboarding.
On an as needed basis and as requested notify applicable carriers when an existing agent wants to add an additional state appointment.
On an as needed basis process and notify all applicable carriers of agent hierarchy changes.
Proven to be highly dependable and a self-motivator.
Must work independently with sound organization skills.
Must possess strong people and problem-solving skills and be able to effectively communicate at all levels of the organization.
Insurance industry experience is preferred but not required.
Good understanding of general office procedures processes and equipment.
Prefer a minimum education of a four-year undergraduate college degree or the equivalent in experience.
Ability to manage a variety of tasks and set priorities to meet often stressful deadlines; while keeping goals objectives priorities and timelines in perspective.
Ability to work as a team player at all times while following team concepts in supporting Agency goals and co-workers.
Ability to work and resolve issues independently.
Primary Skills & Requirements:
Detail oriented
Able to work at a fast pace
Strong organizational skills
Above average computer skills: knowledge of Adobe Acrobat the Microsoft Office suite with emphasis on excel and internet required.
High school level education required.
Customer service and phone skills required.
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
