Sr. Program Manager, SPS Finance - Profitability & Business Metrics Services

Want to be on the forefront of the Amazon Stores business Come work on the team responsible for providing granular insights into Stores economics and profitability used to make thousands of decisions every day.

We are seeking a Sr. Program Manager to join the Profitability & Business Metric Services (PBMS) supporting the Historical Contribution Profit (HCP) product. PBMS develops systems and mechanisms that deliver profitability metrics insights and automated decision-making for the WW Stores businesses and flywheel; such as Historical Contribution Profit (HCP) Forward Looking Contribution Profit (FLCP) and Chronicle/Turismo.

HCP data is used to drive informed decision-making at multiple levels. It provides item-level profitability metrics (P&Ls) for each item shipped and is used in both managerial reporting and automated systems across the WW Stores business. HCP utilizes economic financial and business fundamentals that attributes hundreds of revenue and cost pools to millions of shipments each day specific to that shipments unique life cycle within Amazon.

You will be partnering with stakeholders across various finance accounting business and technical teams in 23 marketplaces to audit develop and implement CP allocation methodologies that assign billions of dollars of revenue and cost to millions of shipments. You will build mechanisms to drive controllership accuracy insights and innovation in these products which directly ties to measurable large scale improvements and insights for the business finance sellers and our customers. You will gain experience and help shape the fundamental aspects that drive the Amazon Retail and Seller businesses.

This role operates in a fast-paced global results-oriented environment. It requires the ability to influence the decisions of senior business leaders through effective verbal and written communication; including logical reasoning clear data analyses as well as the presentation of alternatives and trade-offs. The successful candidate must be able to think and act both strategically and tactically in an ambiguous environment with many stakeholders and opinions.

Ultimately this individual should possess solid business judgment strong analytical and communication skills attention to detail and a strong desire to dive deep into business problems and help solve them.

This role will be a good fit if you:

- are highly analytical and detailed oriented with a passion for diving deep into processes systems and data
- create new processes and mechanisms to drive controllership on inputs and outputs of the business
- technically savvy and excited about partnering with a technical team to solve large scale impactful problems
- able to communicate complex issues in a clear and concise way
- thrive in fast-paced environment with ambiguous situations are able to multi-task with several priorities
- have solid conceptual thinking and problem solving skills
- are an effective and influential communicator

Key job responsibilities
- Build governance model for standardized and centralized WW CP allocations to ensure the long term success of HCP through consistency and financial controllership
- Be the single owner for managing and tracking the program success across tools and programs that we support.
- Partner with a diverse set of global stakeholders to to improve or develop and propose new allocation methodologies for revenue and cost pools in Contribution Profit
- Provide validation and impact analysis support for program launches
- Develop and automate governance and financial controllership mechanisms to ensure accountability data quality and accuracy through all aspects of the business workflow
- Identify and help implement automation and tooling opportunities to drive efficiency and improvements
- Create unified tracking mechanisms for communicating key metrics and achievements as well as progress on goals/roadmap to help set milestones collaborate with key stakeholders and hold partner teams accountable
- Build and expand a robust customer engagement model in collaboration with Product teams.
- Effectively manage multiple projects/workstreams and provide essential input on prioritization of enhancements features and projects
- Develop documentation and wikis for the team and bring together different pieces into a unified consolidated overview.

About the team
PBMS Finance is the primary finance partner for CP products (HCP and FLCP) and all customer facing analytical tools within Profit Intelligence (e.g. Phoenix Cost to Serve Slicing CP to P&L bridging) and Chronicle products (e.g. Turismo). These tools drive critical decisions such as pricing selection and key business insights for Amazon and power Amazons flywheel.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.