Field Service Engineer - MSOL
Field Service Engineer - MSOL
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Job Description
Reporting directly to the Field Instrument Service Coordinator the Field Service Engineer performs activities necessary for the installation testing commissioning and technical support of Emerson instrumentation at customer sites. They are responsible for performing work according to Emersons safety and quality standards.
In This Role Your Responsibilities Will Be:
- Provide technical support to customers.
- Solve customer issues related to process instrumentation (sensors and electronic components for flow pressure level and temperature).
- Perform maintenance tasks on instrumentation.
- Conduct instrument acceptance tests installation commissioning training fault analysis and corrective work at customer sites.
- Carry out all activities (repairs installations training etc.) according to guidelines and certifications.
- Provide emergency call-out services to deliver fast and efficient customer support.
- Perform required work in the best possible way to meet deadlines and customer expectations.
- Keep the workshop/workplace tidy and presentable.
- Communicate relevant issues properly to maintain customer satisfaction within the Emerson organization.
- Provide customer training.
- Adhere to Emersons local and international trade compliance procedures in all transactions and business practices.
- Identify market requirements and specifics develop and implement strategies and tactics to grow orders and profitability for assigned customers.
- Demonstratesfull commitment to Health Safety and Environmental (HSE) standards by leading safety practices reporting incidents completing mandatory training and consistently using the Emerson Safety App to foster a proactive safety culture.
Who You Are:
You are a technically skilled and hands-on engineer with a proactive approach to fieldwork. You take pride in solving complex instrumentation challenges while upholding the highest standards of safety and compliance. With a solid engineering background and a readiness to travel you lead by example in promoting a positive safety culture consistently using tools and participating actively in training reporting and incident prevention.
For This Role You Will Need:
- Degree or high school diploma in an engineering field such as (but not limited to) electrical electronic computer instrumentation and/or digital application.
- Relevant experience in the Process sector Service Company or Industrial Company.
- Hands-on experience in calibration solving and installation of instrumentation.
- Knowledge of fundamental measurement principles.
- Good communication skills and proficiency in English both written and spoken.
- Availability to work outside office hours and perform on-call services if applicable.
- Availability to work offshore if applicable.
- Willingness to work in various locations within Italy and/or other countries (for installation commissioning or fixing for a limited period).
- Drivers license.
Preferred Qualifications that Set You Apart:
- Proven experience in calibration troubleshooting and installation of process instrumentation (flow pressure level temperature sensors).
- Strong grasp of measurement principles and digital instrumentation.
- Prior work in the process industry service companies or industrial settings especially with customer-facing responsibilities.
- Willingness to travel across Italy and abroad including offshore assignments and emergency call-outs.
- Traits like resilience collaboration accountability and the ability to manage complexity are highly valued.
Our Culture & Commitment to You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. Youll benefit from comprehensive insurance coverage including health dental and life insurance along with access to mental health resources and employee assistance programs designed to support your overall wellness. Emerson actively promotes a healthy and flexible work environment offering flexible hours and hybrid or remote work options where applicable. The company is committed to your professional development through continuous learning opportunities technical training and leadership programs.
Employment Type
Full-Time
