Delivery Capabilities Lead
Delivery Capabilities Lead
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Job Description
Reporting to the Organisational Change Delivery Capabilities Lead you will be the Product Owner of our Delivery Lifecycle and associate change artefacts and guidance ensuring it meets mandatory and regulatory requirements.
As a Subject Matter Expert youll champion best-in-class delivery and change capabilities. Youll be the key conduit to ensuring all capabilities required to support delivery are defined and embedded in the end-to-end lifecycle.
What youll do
- Develop and maintain projects program and change management standards methods and tools aligned with INGs global and local policies including the Global Change Reference Model (e.g. QBRs Obeya PACE).
- Define clear roles and responsibilities within delivery teams and ensure compliance with portfolio governance structures and decision-making processes.
- Drive internal and third-party assurance reviews ensuring timely resolution of issues to maintain stakeholder confidence in delivery performance.
- Partner with global and local experts HR and 2LOD functions to deliver training coaching and self-service resources that uplift change and delivery capabilities across the organization.
- Provide strategic guidance and coaching to stakeholders promoting adaptability innovation and high-quality delivery across all levels.
What were looking for
- 5 years of hands-on experience in planning controlling and delivering complex projects end-to-end including those involving third-party vendors and change management.
- Proven track record of working in Agile environments for over 5 years with a deep understanding of Agile principles and practices in large complex organizations.
- Experience in multiple delivery-related roles such as Business Analyst and Customer Journey Expert (CJE) contributing to well-rounded project execution capabilities.
- Background in enterprise PMO or transformation functions with experience in developing and implementing change management and communication strategies.
- Demonstrated ability to work effectively in multi-functional matrixed teams navigating complexity and driving alignment across diverse stakeholders.
Whats in it for you
- Discounted ING Health Insurance.
- An additional Rest Day to support your wellbeing.
- An IMPACT Day to volunteer on approved sustainability activity.
About Us
At ING were all about making life simpler and more rewarding - for the people who bank with us the team members who work with us and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun inclusive and supportive giving you the freedom to be yourself so you can do your thing.
Whether youre taking ownership of exciting projects thinking outside the box or working with global colleagues youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace youll feel the difference in how we value and champion our people.
Were invested in fostering adiverse and inclusive workplacewhere everyone feels like they belong. Sound like your kind of vibe. We cant wait to hear from you!
Employment Type
Full-Time
