Customer Service/Dispatch Representative
Customer Service/Dispatch Representative
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Job Description
Join Team Green! GFL Environmental is Hiring a Customer Service/Dispatch Representative Edmonton AB
Looking to grow your career with a company that supports your development and values your contributions GFL Environmental is hiring a Customer Service Representative (CSR)/Dispatcher to join our Edmonton team!
As a CSR/Dispatcher youll be the first point of contact for customershelping schedule service answer questions solve problems and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations youll be an integral part of the team!
Why Work With GFL
- Opportunities to grow your career
- Supportive team-first culture were known as Team Green for a reason
- We give back to our communities through our Full Circle Project
What Youll Do:
- Answer customer calls and emails professionally and promptly
- Schedule and update services as needed
- Support billing contracts and reporting
- Coordinate with operations sales and shop staff
- Handle account questions and resolve issues
- Enter data and maintain accurate records
- Assist with general office and sales support tasks
- Distribute collect and review route sheets for proper days end data entry.
- Dispatch calls to routes based upon designated route and driver location.
What Were Looking For:
- 1-2 years in a transportation dispatch or customer service role.(Preferred)
- Great communication and organizational skills
- Comfortable using MS Outlook Excel & Word
- Friendly reliable and detail-oriented
- Team player with a positive attitude
- Experience in waste or environmental services is a bonus
- Familiarity with Trux software is a plus
Ready to Join Team Green
If youre dependable motivated and enjoy helping people we want to hear from you! Apply today and be part of a company committed to sustainability and growthfor you and our communities.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact
Required Experience:
Unclear Seniority
Employment Type
Full-Time
