Front Desk Assistant ( LST & Associates LLC (dba Essentials Beauty & Day Spa)
Front Desk Assistant ( LST & Associates LLC (dba Essentials Beauty & Day Spa)
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Job Description
Front Desk Assistant
Location: Essentials Beauty & Day Spa
Job Type: Part-time/Full-time
Job Summary
Essentials Beauty & Day Spa is seeking a friendly professional and organized Front Desk Assistant to be the first point of contact for our clients. This role is essential in creating a welcoming and relaxing atmosphere while efficiently handling administrative duties. The ideal candidate will have excellent communication skills a customer service mindset and the ability to multitask in a fast-paced spa environment.
Key Responsibilities:
1. Client Assistance
Greet and welcome clients upon them entering the salon
Check clients in for their appointment
Offer refreshments and ensure client comfort
Address client concerns or direct them to the appropriate team member.
2. Administrative Duties
Schedule and confirm appointment with salon software
Follow up with clients from lead/client list
Answer phone calls and assist with client inquiries
Support staff with administrative tasks as needed
Process payments and maintain records
3. Product Knowledge & Sales
Learn about salon products services and memberships
Assist in retail sales by recommending products to clients
Assist in membership sales by recommending to clients
4. Salon Maintenance
Restock towels products and supplies
Check salon inventory put in request for items that are needed
Light cleaning such as dusting product area wiping down countertops and mirrors
Maintain clean and organized reception area
5. Other duties as required
Qualifications & Skills:
High school diploma or equivalent
Cosmetology student or recent graduate (a plus)
Proficiency in appointment scheduling software and basic computer skills
Strong customer service skills and interpersonal skills
Ability to multitask and be organized in a fast-paced environment
Friendly professional and team-oriented attitude
Must be punctual reliable and have a professional appearance.
Required Experience:
IC
Employment Type
Full-Time
