FINANCIAL AID SYSTEMS LEAD, ENROLLMENT & STUDENT ADMINISTRATION, Enrollment Services Operations

About the Role

Boston University Enrollment Services Operations seeks a Financial Aid Systems Lead. The Financial Aid Systems Lead is responsible for completing hands-on functional and technical activities to support the Campus Solutions Admissions and Campus Community modules and their supported integrations with financial aid systems across campus including graduate and undergraduate systems supporting 25000 prospective and current students. This position is a professional role that will work to support sustainment enhancements and defect fixes simultaneously on different workstreams of the project including system design/configuration data conversion integration requirements data management and reporting.

The Financial Aid Systems Lead works closely leads in the other functional areas (Student Record Academic Advising Student Financials Admissions) to ensure cross-functional synergies In addition the position will collaborate closely with IS&T technical support for the Campus Solutions Pro Ed and Onbase systems. This position reports to the Senior Associate Director for Financial Aid Systems.

The Financial Aid Systems Leads primary duties include:

• Analyzing designing developing and/or improving business processes to meet university objectives.
• Overseeing timely completion of cyclical business processes for graduate and undergraduate financial aid.
• Facilitating workshops about key product features.
• Maintaining support documentation artifacts.
• Resolving issues and defects related to financial aid systems.
• Working with vendors of packaged applications.

About the Organization

Boston University Enrollment Services Operations is part of the Enrollment & Student Administration unit (ENSA). BU Enrollment Service Operations plays a critical role in ENSAs mission enrolling and retaining students by supporting and designing operational and technical infrastructure to support the student user experience.

Across the 9 departments of ENSA we are dedicated to ensuring that our policies practices and services meet the needs of an increasingly inclusive University community of students families faculty staff and alumni. We do so through a lens of respect and a commitment to encouraging the personal success and productivity of all employees.

About Our Benefits

This position is eligible to work remotely up to two days per week. Boston University offers generous benefits including health insurance dental insurance life insurance tuition remission retirement plan and paid time off.

Required Skills

A cover letter is required for consideration.

About the Candidate

• A bachelors degree is required for this position. We are seeking a candidate who:
• Has at least five years of previous experience in a similar role ideally in programming or in higher education.
• Possesses strong analytical and organizational skills.
• Is detail-oriented.
• Is an effective problem solver and communicator.
• Is able to work well in a fast-paced team-oriented environment.
• Is committed to equity diversity and inclusion and.
• Has an understanding of JCL HTML Microsoft Office products and familiarity with data analysis tools.
• This role will require extensive work with PeopleSoft Campus Solutions. Experience with Campus Solutions or a similar student information platform is highly preferred.

Weare an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color natural or protective hairstyle religion sex age national origin physical or mental disability sexual orientation gender identity genetic information military service pregnancy or pregnancy-related condition or because of marital parental or veteran status. We are a VEVRAA Federal Contractor.