Sr. Claim Representative
Sr. Claim Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Details
Rated Best Places to Work 2024 by Business Insurance Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 -Strong Local and Trusted.
As a Berkley company we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation and all member insurance companies are rated A (Superior) by A.M. Best Company and carry Standard& PoorsFinancial Rating ofA(Strong).
This position will be based in one of our offices:
Urbandale IA
Lincoln NE
We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so. LI-hybrid
The Company is an equal employment opportunity employer. LI-A
Responsibilities
As a Senior Claims Representative youll investigate moderate to highly complex commercial transportation (trucks trailers and heavy equipment) related casualty claims in a prompt equitable manner by analyzing coverage liability/compensability and damages; evaluating reserves; and negotiating settlement or conclusion of claim. You will also demonstrate a proven ability to handle complex coverage liability damage issues and litigated claims. Having specialty technical knowledge of commercial vehicles trucks and equipment to manage a large book of truck trailer business which includes skids steers and agriculture equipment is important for this role.
What you can expect:
- Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education
Well count on you to:
- Examine and analyze policies contracts and claim forms to determine coverage.
- Investigate loss in a prompt manner by telephone correspondence or on-site investigation to determine the extent of the Companys liability.
- Request necessary reports such as police reports fire reports medical records and property damage inspections.
- Utilize independent adjusting services to assist in the claim investigation as appropriate.
- Establish accurate claim reserves and re-evaluate exposures and reserves during the life of the claim.
- Correctly enter claim data and file documentation into claim and related systems for reporting purposes.
- Negotiate settlement or conclusion of claim.
- Youll consult with Litigation Specialist Claims Supervisor or Claims Manager when claim cannot be resolved and moves into litigation.
- Collaborate with Home Office Claims staff on claim files in subrogation arbitration and salvage recovery.
- Mentors and coaches Claims Staff.
- Performs other related duties as assigned by management.
Qualifications
What you need to have:
- Bachelors Degree preferred but not required.
- 3 years related claims experience and/or training; or equivalent combination of education and experience.
- Experience with managing a high volume of auto claims to include pending claims.
- Partnership with salvage yards to dispose of vehicles and other items.
- Experience working with auto shops/repair facilities on preparation of claims through to completion.
- Ability to organize prioritize and manage multiple tasks in a fast-paced environment quickly and professionally respond to customer inquiries.
- Possess strong customer orientation problem analysis problem resolution interpersonal and communication skills.
- The inside representative may be required to travel on an occasional basis.
- Proficient with Microsoft Word Excel and Outlook.
What makes you stand out:
- Bachelors degree with emphasis in occupational/industrial safety engineering or insurance.
- CSP CFPS CDS CIH designations.
- Completion of or working toward AINS ARM CPCU or similar professional insurance designation.
- Training/presentation experience.
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include:
Benefits: Health Dental Vision Life Disability Wellness Paid Time Off 401(k) and Profit-Sharing plans.
Sponsorship Details
Required Experience:
Senior IC
Employment Type
Unclear
