drjobs Trust Operations Analyst

Trust Operations Analyst

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Location: Remote (East Coast) or Hybrid in New York
Team: Corporate Security - Trust Operations
At Synthesia were changing the way people communicate with video. Gone are the days of expensive cameras studios and actors with our AI video platform anyone can create professional videos in minutes. Were used by over 60000 businesses from startups to the worlds biggest brands. And were just getting started.
As our team and customer base grow we need to make sure our security and compliance efforts scale with us. Thats where you come in.

The role

Were looking for a Trust Operations Analyst to join our Corporate Security team.
Youll help us keep Synthesia secure and audit-ready by supporting our internal and external trust operation efforts. This includes working with standards like ISO 27001 ISO 42001 SOC 2 and CSA STAR while also interfacing with customers where necessary. In short everything that is necessary to earn and maintain customer trust in our security and privacy.
This is a hands-on cross-functional role that combines audit support vendor and customer security engagements and internal process development. Youll work closely with experienced security professionals as well as colleagues in Sales Legal Product & Engineering gaining deep exposure to a modern SaaS security landscape.
You dont need to be a compliance expert but if you have a solid background in security are eager to learn and are ready to be bold and take ownership this role offers a great opportunity to grow quickly and actually have a real impact in a hypergrowth AI unicorn.

What youll be doing

  • Supporting Sales and Legal teams by being a SME of all things security
  • Maintaining and improving our internal security policies and processes
  • Supporting evidence collection documentation and stakeholder coordination
  • Collaborating with engineering product legal and others to keep us all aligned
  • Getting involved in risk assessments and tracking mitigation efforts
  • Keep us on track and aligned with various frameworks (ISO 27001 ISO 42001 SOC 2 etc.)
  • Exploring other certifications and frameworks as the business evolves

Wed love to hear from you if you:

  • Are comfortable navigating technical concepts and asking insightful well-informed questions
  • We seek someone with technical aptitude. You dont need to be an expert programmer but should be comfortable writing a simple Python script when needed
  • Understand and have experience as a user of various AI LLMs and Coding agents tools
  • Have experience within security risk and compliance
  • Are confident engaging with customers providing clear and professional support both in writing and during live meetings
  • Understand how cloud environments work especiallyAWS
  • Can work independently and proactively troubleshoot issues before escalating with clear thoughtful and specific questions
  • Are organised detail-oriented and communicate clearly and respectfully whether youre writing documentation or collaborating with a team

Bonus points if you:

  • Have worked in a fast-growing startup or SaaS company
  • Have supported or participated in an external audit before
  • Work and incorporated AI into your work habits
  • Have experience with frameworks like ISO 27001 SOC 2 or ISO 42001
  • Have used compliance tools likeVanta Drata or similar platforms
  • Know what Okta Wiz and Github are

Our culture

At Synthesia were passionate about building not talking planning or politicising. We strive to hire the smartest kindest and most unrelenting people and let them do their best work without distractions.

Our work principles serve as our charter for how we make decisions give feedback and structure our work to empower everyone to go as fast as possible.You can find out more about these principles here.

The good stuff...

A hybrid or remote-friendly environment. You can work fully remote if youre not local to our New York ofice.

A competitive salary stock options in our fast-growing Series D startup

401k Plan

Paid parental leave

25 days of annual leave Public holidays paid sick leave

Fun culture with regular socials

A generous referral scheme

A brand new computer monitor

100% Medical Dental & Vision

You can see more about who we are and how we work here: Experience:

IC

Employment Type

Full Time

About Company

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