Sr. Omni-Channel Specialist LevNA
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Job Description
Job Description
LevNA Omnichannel Sr. Specialist
The LevNA Omni-Channel Sr. Specialist is responsible for developing and implementing a comprehensive omnichannel strategy within the LevNA cluster ensuring seamless customer interactions across all channels. This role involves overseeing the centralized marketing model and acting as the primary liaison between the LevNA and EEMEA region to ensure alignment and share best practices. The Strategy Lead will manage performance monitoring customer experience enhancement and stakeholder engagement driving business growth and maintaining a competitive edge in the market. This position requires strong leadership cross-regional collaboration and a data-driven approach to optimize the omnichannel strategy.
The successful candidate should be energized by an environment that is constantly changing and transforming with a sense of urgency to solve problems while simultaneously being able to prioritize and drive more strategic initiatives.
Key Responsibilities:
- Campaign Management: Oversee and manage local and regional marketing campaigns in collaboration with Brand and Customer Managers/Marketing teams.
- Strategy Development: Craft plan and implement data-driven digital marketing strategies to achieve business objectives leveraging market opportunities value propositions and business strategies.
- Agency Coordination: Work closely with external agencies including budget management to maximize value and ensure top-quality campaign delivery.
- Multi-Channel Marketing: Create and manage marketing campaigns across various channels including social media search engine marketing display advertising email marketing and content marketing.
- Performance Analysis: Monitor and analyze key performance indicators (KPIs) to measure campaign success test new solutions and optimize performance.
- Reporting: Provide regular reporting and performance analysis to measure the impact of marketing programs on the business.
- Industry Trends: Stay up-to-date with industry trends and best practices in digital marketing making recommendations for new strategies.
- Compliance: Ensure compliance with regulatory guidelines data protection and company policies in all marketing activities.
Required Experience and Skills:
- 3 years of experience in the pharmaceutical industry
- Demonstrated record of working with cross functional team and regional team
- Transformational and innovative mindset
- Strong project management and stakeholder engagement capabilities.
- Knowledge of digital marketing platforms (e.g. Google Ads Facebook Ads Google Analytics) and marketing automation tools is a plus.
- Strong analytical skills with the ability to interpret data to drive decision-making.
- Excellent written and verbal communication skills.
Current Employees apply HERE
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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
HybridShift:
Valid Driving License:
Hazardous Material(s):
Required Skills:
Campaign Development Campaign Management Cross-Functional Leadership Customer Experience (CX) Digital Marketing Email Marketing Execution Excellence Google Analytics Key Performance Indicators (KPI) Regulatory Compliance Stakeholder Engagement Strategic Planning Strategy DevelopmentPreferred Skills:
Job Posting End Date:
07/23/2025*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Senior IC
Employment Type
Full-Time
