Builder Account Manager

JOB SUMMARY

Kermans is currently seeking a full-time Builder Account Manager to join our team in the single-family homebuilding industry. With superior interpersonal and communication skills the Builder Account Manager provides sales support and ensures the satisfaction of the assigned builder accounts. This position reports to the Sales Manager and works Monday to Friday office hours at our Fishers IN location with occasional travel to job sites. Great opportunity to build on project management skills and gain further experience in the construction industry. Training provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Serve as a point of contact between builder installer and internal staff.
• Represent company regarding account concerns thereby requiring familiarity with Kermans company culture and service model.
• Communicate with customer any change in business or production that will impact commitments.
• Address concerns/issues and develop satisfying solutions to continue to deliver excellent and timely service and smooth job completion.
• Provide discretion of how to fix occupied repairs and assign responsibility of costs for those repairs.
• Continuously build and maintain business alliances and partnerships to facilitate growth and success of the company.
• Maintain status of jobs and provide quick and efficient correspondence.
• Follow and enforce all safety policies and procedures.

• None

EDUCATION EXPERIENCE & QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2 years of work experience supporting sales or project teams.
• Previous work experience in flooring coverings or the construction industry preferred.
• Previous work experience using Microsoft Office applications as a daily requirement.
• Previous work experience using RFMS or similar construction-related business management application preferred.
• Must have a valid driver license and meet our minimum standards following a Motor Vehicle Record review at time of job offer and at regular intervals while employed.
• Ability to lift up to 20 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to manage order quantities and understand measurements billing and customer payments and related financial transactions.

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit stoop kneel and crouch; to lift and move up to 20 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• May have to meet tight deadlines
• Office environment
• Onsite at job locations

OUR BENEFITS

• Health Insurance (Medical Prescription Dental and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting hiring training promotion compensation and professional development practices without regard to actual or perceived race color religion sex (including pregnancy sexual orientation and gender identity) national origin age (40 or older) disability or certain classifications based on genetic information or any other characteristic protected by federal state or local laws regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation please email Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.