Experience Design Executive Director
Experience Design Executive Director
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Job Description
About the Team
The Global Private Bank Design team is dedicated to creating cohesive industry-leading products and experiences that help clients and employees achieve their goals. Our teams consistently innovatewhile adhering to the firms data sharing principles of security client control and convenience and privacy. J.P. Morgan is transforming the future of private banking by incorporating strong Product and Design discipline along with emerging technologies into the products and services we create.
About the Role
As an Experience Design Executive Director you will be a dynamic leader in our team driving the development and refinement of essential tools that empower our clients and advisors tooptimize their digital experiences. Your innovative approach will be key in crafting products that add significant value and strengthen the relationship between our clients and their advisors all while minimizing complexity in their busy lives. This role requires a hands-on approach and collaboration with a diverse team of professionals who share your passion for delivering impactful financial solutions. You will utilize user-centered design techniques to uncover unique insights that others cant and ensuring our products truly resonate with our clients and enhance their financial experiences.
Key Responsibilities:
- Lead and manage a global user experience design team responsible for client and advisor platforms including web and mobile apps.
- Serve as a client-experience advocate and leader passionate about enhancing our clients lives through simple intelligent and enriching products and experiences.
- Effectively expand the team while ensuring the brand is consistently represented across every touchpoint and the design system remains harmonious and scalable.
- Develop and maintain strong connections and buy-in with relevant cross-functional stakeholders including product and technology.
- Build and maintain strong relationships with senior leadership to advocate for user-centered design and secure support for design initiatives.
- Achieve or exceed project metric goals.
Required Qualifications Skills and Capabilities:
- 12 years of experience in product design and graphic/visual development with 8 years of direct management experience
- BFA or BA in a related design field.
- Online portfolio demonstrating superior product design experiences (required for application; please include any passwords if password protected).
- Proven understanding of responsive web and mobile application design and wireframe development.
- Expert-level ability in design software applications specifically Figma
- Ability to synthesize complex interdependent and sometimes competing needs.
- Awareness and practical understanding of current technologies and their application and relevance to digital experiences.
- Ability to influence others and provide thought leadership on design.
- Actively listens hears and understands what is said and not said with nuanced comprehension of meaning and intent.
- Leadership: Ability to coach and mentor junior team members guiding their development and career progression.
- Teamwork: Develops and sustains effective and cooperative working relationships with peers managers and other internal or external stakeholders.
- Flexibility/adaptability: Ability to change direction based on team and stakeholder consensus.
- Thrives in a fast-paced collaborative team-oriented cross-functional environment.
Preferred Qualifications Skills and Capabilities:
- Understanding of digital accessibility principles.
- Wealth management industry experience.
We Value Diversity
We value the unique skills of every person in our team and we are building an organization that thrives on diversity. We encourage professional growth and career development. If youre looking to build your career as part of a global design team tackling big challenges that impact people and products all around the world we want to meet you.
Required Experience:
Director
Employment Type
Full-Time
