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As a Business Program Advisor on the Readiness Team you will support cross-functional strategic projects and programs analyze data to provide content for strategic direction and be responsible for managing project plans to execution. The Business Program Advisor will assist in gathering and analyzing data to support business process enhancements and resolve issues.
The Business Program Advisor will primarily be responsible for supporting the planning and execution of the PBS Readiness program including high-volume go-lives including 7/1 10/1 and 1/1. Additionally the ideal candidate will be responsible for leading and delivering projects implementing process improvements and ensuring operational readiness for medium to high complexity projects.
RESPONSIBILITIES:
Responsible for planning and successful execution of larger cross-functional projects which include defining project scope deliverables milestones timelines risk analysis mitigation strategies and work plans.
Coordinate key team operations including scheduling meetings and taking notes triaging the group mailbox as the first point of contact maintaining the master distribution list and content on the teams SharePoint site reviewing and compiling box reports submitted by key partners and collaborating with the team to develop training presentations.
Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction.
Coordinate and collaborate with cross-functional team members to ensure that designated projects and relevant tasks are completed on time to support go-live activities.
Manage tight deadlines for multiple competing priorities scope and converging opinions to a solution in a timely manner.
Analyze and solve complex problems and situations; transform issues into options and drive results.
Synthesize and analyze data into summaries from which decisions can be derived.
Ability to effectively operate within a fast-paced dynamic and high-pressure environment with multiple competing priorities.
Provide project management for strategic cross-functional and tactical projects.
Responsible for the successful implementation of key strategic projects as well as driving activities and actions to achieve aligned goals.
Communicate effectively with internal and external individuals in various functional areas and at all levels of management including executive-level reporting through various mediums.
Ability to present and convey material formally to all levels of the organization.
Maintain all required reports projects risks and action logs to provide timely status reviews and updates.
QUALIFICATIONS:
High School Diploma or GED required; Bachelors Degree preferred
3 years of experience in the Pharmacy or PBM /PBS industry is required
2 years of Project Management experience required; Project Management Professional Certification (PMP) is a plus.
Solid understanding of Express Scripts operations systems products and services preferred
Excellent verbal and written communication and organizational skills is a must
Proficiency in Microsoft Office Applications (Outlook Excel PowerPoint OneNote Word OneDrive SharePoint etc.).
Proficiency in WebEx Meetings and excellent presentation technology skills.
Ability to quickly learn multiple internal reporting and analytic tools.
Strong analytical planning problem identification and resolution skills.
Ability to manage complex analysis from issue identification to proposal of potential solutions and work collaboratively with other departments to resolve complex issues with innovative solutions.
Detail-oriented with emphasis on quality/accuracy
Demonstrated ability to drive results in uncertain and/ or ambiguous environments; be self-directed.
Ability to work in a highly collaborative environment and build effective working relationships.
Ability to work a flexible schedule during peak times (July & Nov - Feb)
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy balanced and feel secure. Thats why youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna Group.
About Evernorth Health Services
Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Unclear Seniority
Full-Time