Operations Specialist (Remote-PST)

Who is Trace3

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate Automate Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine California. We employ more than 1200 people all over the United States. Our major field office locations include Denver Indianapolis Grand Rapids Lexington Los Angeles Louisville Texas San Francisco.

Ready to discover the possibilities that live in technology

Come Join Us!

Street-Smart-Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the big picture. We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice -The Stuff it takes to be a Needle Mover

We get things done and drive results. We lead without a title empowering others through a can-do attitude. We look forward to the goal mentallymapping outevery checkpoint on the pathway to success and visualizing what the final destination looks and feels like.

Teamwork -Humble Hungry and Smart

We are humble individuals who understand how our job impacts the companys mission. We treat others with respect admit mistakes give credit where its due and demonstrate transparency. We bring the weather by exhibiting positive leadership and solution-focused thinking. We hug people in their trials struggles and failures not just their success. We appreciate the individuality of the people around us.

ABOUT THE ROLE:

The Operation Specialist will execute and deliver on a range of responsibilities to comply with Finance requirements support Project Managers with their project financial administration to promote a successful client experience. This role will also be responsible for the internal end to end administration of professional service engagements including client billing functions metric analysis vendor purchase order and bill processing related to professional service engagements.

WHAT YOULL DO:

Engagement / Project Administration:

• Complete project setup and validation within the Professional Services Automation (PSA) and Finance and Operations systems and ensure the project financials are accurate based on the Statement of Work (SOW) Level of Effort (LOE) and/or Purchase Order (PO).
• Manage specific project portfolios and determine appropriate billing opportunities based on status of projects and client contractual obligations.
• Generate vendor POs and process incoming vendor bills associated to professional services engagements.
• Collaborate with the Project Manager(s) and account teams to initiate and generate client invoices.
• Perform ongoing revenue recognition as delivery is performed.
• Complete any financial adjustments/corrections as needed.
• Complete project closure procedures including reconciliation of financials.
• Provide proper handoff to the Client Service Center for project resource assignment.

Service Operation:

• Provide governance and ensure all relevant documentations are represented.
• Capture project related data in efforts to manage and improve processes as well as report. and analyze metrics and trends around resource utilization contingent staff (OEM Staff Aug) placeholder hours etc. Provide recommendations to management.
• Capture reporting requirements and work with internal teams to procure reports for internal teams
• Perform as needed project administrative duties to facilitate the booking and billing related functions.
• Perform data cleanup and ongoing maintenance efforts focused on project data integrity and recouping of unrecognized revenue.
• Provide support and guidance on backend/ operational and administrative functions performed by those in the Project Manager role.
• Act as a liaison to Finance and the Client Service Center
• May perform other duties as assigned by supervisor.

QUALIFICATIONS & INTERESTS:

• Minimum of 3 years of experience in operations project management and/or finance.
• Ability to be flexible and adapt to changing priorities and operate in a fast-paced environment with high volume of requests.
• Highly analytical and have strong ability to analyze systems and data.
• Ability to interpret data that is being presented and understand how and where that data is being produced.
• Superior coordination and operations logistics abilities
• Must have strong level of attention to detail to process and highly organized.
• Effective communication and presentation skills.
• Ability to plan execute and manage multiple initiatives.
• Strong interpersonal skills and the ability to work effectively with a wide range of audiences in a diverse community.
• Proficiency in Microsoft Office (Word Excel PowerPoint etc.).
• Experience with Professional Services Automation (PSA) tool and Financial Systems: Oracle NetSuite a plus.

The Perks

• Comprehensive medical dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match 529 College Savings Plan Health Savings Account Life Insurance and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

Our Commitment

At the core of Trace3s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership character and passion in all that we do.

Were committed to fostering an inclusive workplace where everyone feels respected valued and empowered to grow. We recognize that embracing diversity drives innovation improves outcomes fosters collaboration boosts teammate satisfaction and builds a more inclusive culture.

As an equal opportunity employer Trace3 bases all employment decisions based on individual qualifications merit and business requirements. We do not engage in discrimination on the basis of race color religion sex (including gender identity sexual orientation and pregnancy) national origin age (40 or older) disability genetic information or any other characteristic protected by federal state or local law.

Any demographic information provided is strictly voluntary kept confidential in accordance with Equal Employment Opportunity (EEO) regulations and will not be used in employment decisions including hiring promotions or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview please email.

***To all recruitment agencies:Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.