AI Business Process Automation Specialist
AI Business Process Automation Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Aigens Technology Limited is a market leader in F&B and Hospitality technology empowering over 500 brands across the Asia Pacific including global names like KFC Burger King Starbucks Shake Shack Hyatt and Accor. Headquartered in Hong Kong we specialize in innovative solutions that transform customer experiences and maximize operational efficiency.
As pioneers in mobile ordering and QR code technology Aigens has been instrumental in steering the digital revolution of the F&B and Hospitality industry. Our versatile product portfolio including Kiosk and Mobile Ordering solutions POS Payment Loyalty systems and Middleware helps businesses attract more customers increase order sizes foster loyalty and streamline operations.
With rapid growth in the past three years expanding to 9 regional offices and a team of 150 (and counting) Aigens is shaping the future of F&B and Hospitality technology. If you are passionate about innovation and want to make an impact in this dynamic industry join us and be part of our journey.
About the Role:
We are seeking an experienced AI Business Process Automation Specialist to design implement and optimize automated workflows that enhance operational efficiency. You will work closely with cross-functional teams to identify automation opportunities integrate AI/ML tools and streamline business processes using workflow automation capabilities.
What your daily work looks like:
- Design develop and deploy automation workflows for business processes (e.g. data integration CRM updates ERP syncs notifications)
- Integrate AI/ML APIs (e.g. OpenAI NLP document processing) into automation workflows to enable intelligent automation
- Collaborate with stakeholders to identify automation opportunities and translate requirements into scalable solutions
- Maintain and optimize existing automation workflows for performance reliability and security
- Troubleshoot issues monitor workflows and ensure seamless operation of automated processes
- Document workflows train end-users and provide technical support
- Stay updated on AI tools and automation best practices
Requirements
We are looking for someone with:
- Bachelor s degree in Data Science Operations Information Systems or related fields
- 3 years of relevant experience in business process automation (RPA workflow tools)
- Hands-on experience with automation workflow platform n8n Dify Make or other Automation Platform
- Experience in API integration webhooks and low-code/no-code frameworks
- Proficiency in scripting (e.g. JavaScript Python or JSON) for custom logic
- Solid understanding of automation and process optimization principles
- Knowledge of Python for advanced automation scripting
- Understanding of CI/CD pipelines and version control (Git)
- Familiarity with Generative AI
- Excellent Communication Skills and Ability to work both Independently and Collaboratively
- Excellent interpersonal skills and ability to work well with others
- Demonstrates attention to detail and accuracy in work
- Ability to work effectively under pressure and meet deadlines
- Willingness to continuously learn and stay updated with industry trends and advancements
- Clear and effective communication skills both verbal and written
- Demonstrates a strong sense of accountability and responsibility
- Fluent in English both verbal and writing
Benefits
What s on offer:
- Competitive salary for the right candidate
- Hybrid 5-day work week
- Friendly and people-oriented work environment
- Working in a flat culture with talented individuals
- Join a young and growing brand backed by a great investment team
We are excited to welcome a highly motivated individual to join our Team. If you meet the above qualifications and are eager to contribute to our organizations success we encourage you to apply.
Aigens is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color gender religion sexual orientation national origin genetic information or any other protected characteristic.
Employment Type
Full Time
