Resposibilties:
- Provide technical expertise related to Microsoft Dynamics 365/CRM solutions and system integration with other systems.
- Verify configured workflows dashboards forms views to ensure in alignment and compliance of business requirements industry standard best practices
- Participate in functional and technical design reviews perform integration/functional and system testing and verify test results.
- Provide specific technical support and defect fixing during SIT/UAT/Regression Testing/Deployment preparations and support bug investigation & fix and document issue resolution.
- Develop proper documentation for technical specification and various test result.
- Integrate tests into the make/build process for continuous integration efficiency gains using frameworks such as Jenkins/Azure DevOps.
- Assess and escalate critical and high-impact quality issues to the project manager.
Assignment Deliverables
- Develop execute and document the testing artifacts and activities for configuration and customization of the Microsoft Dynamics 365 CE and F&O application
- Support the functional requirements of the system as well as providing technical support troubleshooting and performance optimization
- Develop the detailed testing approach methodologies and procedures for verifying that the system meets the functional and technical requirements including test scenarios test cases and acceptance criteria
- Conduct user acceptance testing system integration testing performance testing system validation and verification.
Requirements
Experience and Skillset Requirements
Mandatory Requirements
- At least 10 years of business analyst experience and testing experience in an Agile/SDLC environment.
- Dynamics 365 Finance Functional Consultant Associate certification or equivalent
- Deliver hands-on support to D365 F&O users and troubleshoot issues.
- Identify opportunities for system optimization and process improvements.
- Gather and document business requirements for Account Payable and Account Receivable modules.
- Collaborate with internal stakeholders and vendors to design scalable Finance and Accounting solutions.
- Participate in testing data mapping and functional spec development.
Desired Skills and Experience
- Strong knowledge and hands-on working experience with Microsoft Dynamics 365 Finance & Operations (F&O) product
- Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
- Solid understanding of QA concepts methodologies testing principles and processes in testing of ERP and CRM solution
- Strong knowledge and experience of:
- Use case generation automated and manual testing and bug lifecycle management.
- Bug tracking and test case management tools (Azure DevOps)
- Experience/Knowledge about ERP implementation methodologies and strong analytical acumen.
- Excellent analytical problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
- Strong communication skills to participate in team discussions ability to explain complex technical terms for a non-technical audience make recommendations and document/explain work
Evaluation/Criteria:
Technical Skills
- Demonstrated experience in configuring Microsoft Dynamics 365 F&O solutions.
- Extensive experience in configuring MS D365 F&O Account Payable Account Receivable Cash and Bank Management modules.
- Proven experience in testing external systems/components to integrate between D363 F&O and D365 Customer Engagement applications.
- Solid experience in developing proper documentation for source codes technical specification and unit test result.
- Acknowledged experiences in providing support and defect fixing during SIT/UAT/Regression Testing/Deployment preparations.
- Comprehensive experience in supporting incident investigation fix and documentation for issue resolution.
- Proven experience in developing test case test scripts and automated testing scripts for functional QA system integration testing and user acceptance testing.
- Strong automation testing or tooling experience using industry standard practices and kits.
- Solid experience of use case generation automated & manual testing and bug lifecycle management.
Functional Knowledge
- Solid experience and in-depth understanding of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O).
- Demonstrated experience and proficient in the following areas: Account Payable Account Receivable Case and Bank Management Financial Reporting.
- In-depth experience configuring D365 F&O Accounting modules.
- Recognized experience of Functional solution design and prototyping experience leading clients in requirements gathering and documentation (FDDs) and ERP rollout and change management
Interpersonal Skills
- Strong communication negotiation skills and ability to participate and lead discussions with business/senior leadership on making technical recommendations and document/explain work
Business Knowledge
- Demonstrated experience with Trust Accounting Systems and Financial Applications (Accounts Receivable Accounts Payable General Ledger)
- Demonstrated experience with case management and workflow-based systems
Must have:
- At least 10 years of business analyst experience and testing experience in an Agile/SDLC environment.
- Strong knowledge and hands-on working experience with Microsoft Dynamics 365 Finance & Operations (F&O) products
- Dynamics 365 Finance Functional Consultant Associate certification or equivalent
- Solid understanding of QA concepts methodologies testing principles and processes in testing of ERP and CRM solution
At least 10+ years of business analyst experience and testing experience, in an Agile/SDLC environment. Strong knowledge and hands-on working experience with Microsoft Dynamics 365 Finance & Operations (F&O) product Dynamics 365 Finance Functional Consultant Associate certification or equivalent Solid understanding of QA concepts, methodologies, testing principles and processes in testing of ERP and CRM solution
Education
At least 10+ years of business analyst experience and testing experience, in an Agile/SDLC environment. Strong knowledge and hands-on working experience with Microsoft Dynamics 365 Finance & Operations (F&O) product Dynamics 365 Finance Functional Consultant Associate certification or equivalent Solid understanding of QA concepts, methodologies, testing principles and processes in testing of ERP and CRM solution