Remote Airline Customer Support Specialist with German & English (Based in Bulgaria)
Remote Airline Customer Support Specialist with German & English (Based in Bulgaria)
Posted on :
16-07-2025
Employer Active
1 Vacancy
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Job Description
Your Role:
As a Customer Support Specialist youll provide friendly and efficient assistance to airline passengers via phone and email:
- Help with flight reservations ticket changes cancellations
- Provide information about flight availability pricing and services
- Resolve customer issues with patience professionalism and empathy
- Work with ticketing systems and internal tools
- Deliver excellent customer service that makes a difference
Qualifications :
What You Need:
- German (B2 or higher) written and spoken
- English (B2 or higher) written and spoken
- Strong communication and customer care skills
- Good problem-solving abilities and attention to detail
- Ability to work from home with self-discipline and reliability
- Flexibility in a fast-paced multicultural environment
Additional Information :
What We Offer:
- Remote / home-office option with full equipment provided
- Long-term contract with job security
- 21 paid vacation days per year
- Health and life insurance
- Travel allowance and food vouchers
- Full-time 8-hour day shifts
- Ongoing training and development
- Clear career path and growth opportunities
- Friendly team culture with team-building activities and employee rewards
If youre based in Bulgaria speak German and English and want to grow in the airline and hospitality sector this is your chance!
Apply now and take off with Sutherland!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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