Assistant Director Job Seeker Services & Candidate Experience
Assistant Director Job Seeker Services & Candidate Experience
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Job Description
Lead with Good Purpose
Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years we have helped people get jobs stay employed and progress in careers across New York and Northern New Jersey. If youre a nonprofit leader passionate about challenging the status quo love bringing the right people together to operationalize strategy for the good of others and believe in the power and potential of people we want to hear from you!
Were on the hunt for our next Assistant Director (AD) Job Seeker Services and Candidate Experience. This individual is responsible for supervision and oversight of the Career Navigator team. As a member of the site leadership team the AD will ensure job seekers are supported in the search and ultimately find employment. This player-coach position has the opportunity to support thousands of community members and make a difference in the Bronx!
The Awesome Things Youll Do
- Supervise the Career Navigator team to ensure job seekers are assessed and efficiently matched to available job orders
- Provide operational oversight to ensure all assessment and matching processes connect job seekers to employer needs
- Coordinate with the team to develop strong assessment processes to identify skills and training needs in a high-volume fast paced environment
- Work closely with the Community Partnership Manager to develop marketing materials and source candidates for high volume service model
- Develop and monitor strategic goals and KPIs related job seeker assessment
- Utilize data to drive quality improvements to client experiences and to impact referral to placement ratios
- Track monitor and evaluate all relevant data in funder and internal systems
Our Must Haves
- B.A. or B.S. degree required along with at least one to two years experience providing career navigation case management vocational counseling or employment services.
- Experience leading teams including hiring developing and managing performance.
- Prior experience preferred in working with individuals receiving public assistance Veterans people with disabilities and older populations.
- An understanding of the special needs of an economically and socially disadvantaged population.
- Superior oral and written communication skills.
- Proven ability to work with diverse populations.
- Exceptional interpersonal skills including active and reflective listening and motivational. interviewing authentic communication and conflict resolution.
- Highly effective problem-solving and follow-up skills.
- Ability to focus on deadlines and details.
- Excellent networking skills.
- Record-keeping case noting HIPAA compliance and maintaining confidentiality
What We Offer
- Proposed hiring range of $70000 to $75000
- Generous Time off policy to use when you need it
- Health wellness and financial resources to help you achieve our personal goals
- Robust health benefits including medical dental vision parental leaves and company sponsored life insurance
- Retirement matching programs and contributions
- Transit and commuter benefits
You bring the Good in Goodwill
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you dont think you meet all the qualifications listed for the job we would love to hear from you!
If you need assistance with your application please reach out to
Required Experience:
Director
Employment Type
Unclear
