DescriptionMonitors performance of slot machines and conditions of casino slot areas ensuring all slot machines are operable and identified for repair as necessary. Create a memorable experience by providing excellent guest
ESSENTIAL DUTIES & RESPONSIBILITIES
- Verifies jackpots makes hopper fills and fills out paperwork.
- Performs minor repair to slot machines.
- Handles customer relations and minor customer disputes.
- Maintains a pleasant friendly and welcoming attitude at all times.
- Knowledge of all special events and promotional activities available to guest.
- Other duties as assigned.
KNOWLEDGE SKILLS & ABILITIES
- A high school diploma or GED equivalent preferred.
- Previous customer service experience preferred.
- Excellent verbal and written communication skills.
- Ability to perform multiple duties under frequent time pressures.
- Must be able to obtain and maintain a valid state gaming license.
PHYSICAL DEMANDS & WORK ENVIRONMENT
- Ability to stand for long periods of time on a daily basis walk to various areas of the casino and be able to push pull or move heavy objects with assistance.
- Work environment may include smoke and variable temperature lighting and noise levels.