Service & Operations Manager WA
Service & Operations Manager WA
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Job Description
TCR is currently seeking an Operations Manager in Perth!
Bring your proven leadership as an all-rounder operations manager your technical expertise and join global leader in Ground Support Equipment (GSE) overseeing a large workshop and GSE fleet performance along with GSE repair and maintenance at over 20 regional airports around the state.
Industry-leading global organization Present in 30 countries
Great exposure to the Aviation Industry
Competitive remuneration and benefits
We welcome and encourage women people of Aboriginal and Torres Strait Islander descent and Veterans to apply.
As the new WA Operations Manager you will:
Oversee daily workshop operations ensuring efficient workflow and achievement of performance objectives.
Manage fleet performance ensuring a high level of equipment availability.
Drive financial performance and manage revenue and cost budgets effectively.
Monitor technician productivity and manage overtime to ensure a balance between efficiency and operational demands.
Lead safety initiatives ensuring compliance with safety standards and regular risk assessments.
Manage customer relationships providing regular updates and ensuring satisfaction through service excellence.
Oversee parts store operations and apply success metrics and KPIs.
Foster a positive team culture through clear communication performance management and training.
Lead communication with senior management providing timely updates on issues and improvements.
Support business development by identifying opportunities for new contracts and operational growth.
To be successful in this role you will have most of the following skills and experience:
Proven leadership experience in managing large teams in an automotive heavy equipment or engineering environment.
Strong technical background in maintenance or engineering operations.
Experience in financial management including achieving operational efficiency and meeting budgetary targets.
Excellent communication skills with the ability to manage internal teams customers and key senior stakeholders.
Knowledge of safety standards and experience in managing compliance and risk assessments.
Strong customer service orientation with the ability to manage relationships and address operational challenges.
Experience in managing inventory work orders and optimizing supply chains.
Ability to manage multiple priorities in a fast-paced high-pressure environment.
About us:
TCR Groups global presence spans across 200 airports and 300 airlines reaching five continents and 30 countries. With a network of over 80 workshops and a dedicated team of 1500 employees worldwide we are committed to delivering excellence on a truly international scale.
For a quarter of a century the TCR Group has been a global leader specializing in Ground Support Equipment maintenance rental and fleet management services. We proudly serve ground handlers airlines and airports worldwide delivering top-tier solutions that keep the aviation industry moving smoothly.
Perks & Benefits:
Company car A fully serviced vehicle including tolls fuel and maintenance covered.
Exclusive discounts in over 2500 Health & Wellbeing vendors - such as Fitness First Adidas Hello Fresh and RedBallon!
Health & Happiness Days twice a year take some extra time off to recharge and focus on what matters most!
This is a fantastic opportunity for a driven Operations Manager with excellent leadership communication and technical expertise to join a fast-growing successful multinational business with fantastic work culture and a supportive and collaborative environment.
We look forward to receiving your application.
Please apply now for immediate consideration or feel free to email us with any questions at
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Required Experience:
Manager
Employment Type
Full-Time
