Key Account Manager I
Key Account Manager I
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Job Description
Bring YOUR energy to Alliant Energy!
At Alliant Energy our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today while powering whats next in energy. When our employees say I am energy it means they take pride in the work we do when disaster strikes as well as all the days in between. We want you to be safe happy and healthy. Thats why we prioritize safety offer volunteer opportunities and provide competitive pay comprehensive health and retirement benefits tuition reimbursement and paid time off.
Alliant Energy has an exciting opportunity for a Key Account Manager I if you are ready to make a direct impact in the commercial sector and in the community apply today!
What you will do
- Builds relationships with community and commercial and industrial (C&I) customers and supports energy efficiency opportunities and customer growth potential to improve customer satisfaction.
- Seeks opportunities to create and maintain relationships with community leaders and get involved in the community.
- Serves as a responsive single point of contact and advocate for customers and acts as a liaison between the customer and Alliant Energy.
- Works closely with other departments including billing operations marketing pricing finance communications claims processing demand side management and legal.
- Coordinates the preparation and timely and accurate execution of utility customer contracts as requested by the customer and ensures that the broad range of services are accessible to meet customer needs.
- Responsible for data accuracy completeness and timeliness of C&I customer information files.
- Responsible for continuous contact with electric and gas systems operations to trigger notifications of interruptible customers.
- Supports the maintenance of the interruptible database necessary to generate reports maintain contact records and initiate notifications of interruptions.
- Learns observes and enforces safety rules and practices encouraging safe work behaviors and promptly correcting conditions and unsafe behaviors.
- Engages in other duties as needed that support our Values and help deliver on our Purpose to serve customers and build stronger communities.
- Bachelors Degree Business administration marketing advertising economics or related area. Preferred
Required Experience
- 0-3 years of related experience.
Preferred Experience
- Experience in the utility industry and with commercial and/or industrial customer support or sales.
Other Requirements
- Must possess a valid drivers license.
- Must be willing to travel.
- Travel can include occasional overnight stays.
Knowledge Skills and Abilities
- Basic knowledge of business economics and customer relations supplemented with appropriate technical expertise to facilitate technical solutions preferred.
- Demonstrated effective interpersonal verbal and written communication skills.
- Demonstrated ability to interpret contract language and the understanding of applicable tariffs.
- Demonstrated ability to use computer software programs (e.g. e-mail word processing spreadsheet and project management).
- Demonstrated solid problem-solving skills and the ability to work with others to find solutions to customer requests preferred.
- Ability to work effectively in a diverse work environment.
Key Skills
- Account Planning Business Development Business Negotiations Contract Management Customer Experience Management Customer Needs Sales Strategy Sales Pipeline Management Stakeholder Management Value Proposition Development
Our people are passionate about what they do the product they sell and the customers they serve. If youre looking for an opportunity to be a part of a work family that values collaboration innovation and dedication were the right company for you.
Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Pay Range:
This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position experience skill set internal pay equity and other relevant qualifications of the applicant.
Its not just what we do; its how we do it.
Live Safety. Everyone. Always Make Things Better Care For Others Do The Right Thing Act For Tomorrow Think Beyond. Be Bold
Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicants qualifications are considered without regard to race color religion sex national origin age disability veteran status sexual orientation gender identity or any other basis prohibited by law.
All candidates selected for employment with Alliant Energy will be required to successfully complete a background check and a drug screen where applicable.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Applicants in need of a reasonable accommodation for any part of the hiring process please email .
Required Experience:
Manager
Employment Type
Full-Time
