Instrument Support Engineer
Instrument Support Engineer
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$ 75000 - 90000
1 Vacancy
Job Description
If you are an engineering or technical professional looking for an opportunity to grow Emerson has an exciting role for you! Based in our Boulder CO location you will be a member of a collaborative technical support team. You will have the opportunity to provide technical support for our Flow Density products that global industrial customers use to measure density. This position will support our Measurement Solutions product portfolio.
In This Role Your Responsibilities Will Be:
- Provide intermediate level pre-sale and post-sale technical support for designated products and digital communication types: can perform and direct efficient troubleshooting to resolve customer issues.
- Apply internal informational tools to support customer product application issues.
- Early catch up of any product and applications issues; pull-in product company resources as needed to quickly resolve all issues.
- Participate in continuous improvement programs.
- Maintains close ties with marketing and design engineering to understand and promote business unit initiatives.
- Review product literature and provide feedback to marketing/literature groups.
- Recognizes and works well in all company and customer forms of communication.
- Maintains knowledge of companys products completes training to develop product/support skills
Who You Are:
You communicate effectively and use your technical expertise to provide technical support to our internal and external global customers. You can engage and deploy resources effectively and efficiently to solve customer issues. You gain the confidence and trust of others through honesty integrity and authenticity. You build strong customer relationships by providing solutions to meet customer expectations.
For This Role You Will Need:
- 4 year Engineering/Technical degree required
- Legal authorization to work in the United States- Sponsorship will not be provided for this role
Preferred Qualifications that Set You Apart:
- 2 years of meaningful work experience
- Some travel to be expected- less than 10%
Our Culture and Commitment to You:
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Our compensation philosophy is simple: we pay a competitive base salary within the local market in which we operate and reward performance during our annual merit review process. The salary range for this role is $75000 - $90000 annually commensurate with the skills talent capabilities and experience each candidate brings to a role.
This position will be open for a minimum of 7 days from the day of posting. Applicants are encouraged to apply early to receive optimal consideration. In compliance with the Colorado Job Application Fairness Act in any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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Employment Type
Full-Time
