Service Charge Manager
Service Charge Manager
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£ 41511 - 49764
1 Vacancy
Job Description
Service Charge Manager
Permanent
Grade
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
This is an exciting opportunity for an experienced Service Charge Manager to join Birmingham City Councils Housing Management service to lead a new Service Charge Team who will be responsible for all tenant and leasehold charges across the city. Birmingham City Council manages over 6500 leaseholders and 59000 Council tenants.
We are looking for an experienced Service Charge Manager with extensive knowledge in service charges for tenants and leaseholders. This role will be responsible for managing the service charge functions for the Council ensuring maximum income to the HRA overseeing and developing new ways of working embedding new IT systems whilst working closely with various Housing teams and Finance. Experience working with property-related finances especially in service charge accounting is required. This role is both strategic and operational.
Key responsibilities:
- ensuring financial deadlines are met
- ensuring compliance within relevant legislation and service delivery to customers
- accurate calculation and reconciliation of service charges responsible for inputting charges into the Housing Management System.
- collaborate on end-to-end process mapping and ensure proper controls are in place and strengthened
- advising senior stakeholders
- driving process improvements while supporting team development
- a thorough understanding of Regulatory and Legislation Requirements specifically for Service Charge accounting the Landlord and Tenant Act 1985 and Section 20.
- manage a small team
- provide expert advice to both service owners budget holders and customers
- work with auditors/finance as part of the service charge reconciliation process.
- ensure policies and procedures remain complaint with legislation and best practice.
- strong analytical skills with the ability to interpret complex financial data.
- a sound understanding of tenancy agreements and lease interpretation.
- respond to any complaints and queries from residents relating to service charges
- produce and review periodic financial reports for senior management
- review and optimize legacy data to support transparency and accuracy.
Job Description and PersonSpecification
Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached
Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.
For any informal enquires please contact:
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.
We strive to advertise all roles for a minimum of two weeks. However due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
Required Experience:
Manager
Employment Type
Full-Time
