Customer Experts Worldâs Top Jewellery - Dutch Speaking - Remote in Greece
Customer Experts Worldâs Top Jewellery - Dutch Speaking - Remote in Greece
Posted on :
15-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What your responsibilities will be:
- Handle calls emails and chat with a sense in Dutch
- Good knowledge of English language (B2)
- Respond to pricing and product inquiries order status tracking inquiries and order cancellations.
- As a brand ambassador provide promotion support being knowledgeable about current promotions and new offers.
- Handle account and billing issues along with order upselling troubleshooting fraud order and returns based on policy provided through training guidelines.
- Provide and maintain strong professional relationship with clients and show customer service empathy.
- Log calls/cases from customer into the customer relationship database including shipping instructions.
- Track and follow cases to ensure they closed in an efficient and timely manner.
Qualifications
- Excellent command of Dutch
- Great communication & soft skills as well as problem-solving skills
- Computer knowledge/tech savviness
- Ability to multitask and have strong interpersonal skills.
- Ability to work in rotating shifts and availability to work overtime when/if required.
- Work experience in customer support will be considered as an advantage
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
