Amazon Connect Developer & Tester
Amazon Connect Developer & Tester
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Salary Not Disclosed
1 Vacancy
Job Description
Role: Amazon Connect Developer & Tester
Location: Woodlawn MD - Onsite
Long Term Contract
Key Required Skills
Solid AWS Cloud and AWS Connect Developer experience
Position Description
Design develop and implement AWS Connect processes to include new or modifications to applications forms workflow policies actions access control interfaces and any other configurations required to support client processes
Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
Support and enhance existing processes based on new requirements or upgrades
Facilitate requirements gathering review and document requirements
Design and develop solutions within the ServiceNow environment
Detailed Skills Requirements
Foundation for Success (Basic Qualifications):
This experience is the foundation a candidate needs to be successful in this position:
Bachelors Degree in Computer Science Mathematics Engineering or a related field
7 years of experience working with large enterprise framework
7 years of hands-on experience working with AWS Cloud platform
3 years of hands-on experience working with Amazon Connect
3 years of experience using Python or Java for development
3 years of experience in designing call routing & messaging
Excellent interpersonal and communication skills
Factors to Help You Shine (Required Skills):
These skills will help you succeed in this position:
Solid AWS Cloud and AWS Connect Developer experience
Extensive experience and knowledge with IVR Automatic Call Distribution (ACD) Skill-Based Routing Live Chat
Experience with process flow documentation creation.
Strong verbal and written communication skills.
How to Stand Out from the Crowd (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:
Adept at working independently but also in a team environment
Demonstrated experience delivering technology solutions in a fast-paced deadline driven enterprise environment
Excellent understanding of change management testing requirements techniques and tools to ensure high availability of systems
Prior Federal government experience
Self-starter highly motivated individual who adapts to a dynamic work environment
Strong attention to detail with an ability to operate effectively across multiple priorities
Education
Bachelors degree with 12 years of experience
Must be able to obtain a Public Trust
Thanks & Best Regards
Govinda rajulu. M Sr. Talent Acquisition Specialist
Employment Type
Full-time
