PB Resolute Professional Billing
PB Resolute Professional Billing
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Project Scope:
Lead or participate in all phases of the Epic Professional Billing implementation lifecycle including requirements gathering design build testing training and go-live support. Collaborate with cross-functional teams to ensure alignment of system configurations with organizational goals and objectives. Configure and customize Epic Professional Billing application to meet specific business requirements while adhering to best practices and industry standards. Utilize appropriate Epic tools for efficiency including but not limited to Sherlock Orion and Nova.
Roles/Responsibilities:
- Collect analyze and document business operations and workflows.
- Meets with department customers to assess EHR requests and provide guidance on how to detail business needs.
- Identify analyze and recommend improvements and enhancements to operational processes system automation and information flows to ensure greater integration of functions within the organization.
- Coordinate security workgroups ensure integrity of the systems security infrastructure and provision security for users. Serve as the first point of contact for users customers and vendors on EHR-related issues; troubleshoot problems and respond to inquiries. Support assigned interfaces and ensure that interfaces meet the needs of end users.
- Perform a variety of analytical duties in the design implementation and maintenance of EHR information systems or applications.
- Implement testing requirements and process facilitate end user testing hardware testing and maintain test environments.
- Participate in the evaluation of new module releases test new modules and system upgrades.
- Install or upgrade software applications; and troubleshoot software and application related problems.
- Interact with end users and vendors on project design issues and work to resolve vendor production support issues. Respond to customer/user questions and concerns and recommend solutions as needed.
- Provide onsite support during go-lives and system upgrades.
- Participate in developing and/or lead training programs curriculum and lessons including preparing training materials. Keep trainers abreast of new functionality and system changes.
- Analyze data conversion needs. Ensure test scripts have been created reviewed and updated to reflect proposed workflow solutions.
- Troubleshoot basic user or system problems address end user questions and at the II level provide on-call support on a rotating basis.
- Analyze new functionality in new releases to identify impact make recommendations and review and test changes Participate in disaster recovery measures.
- Ensure quality assurance processes are followed including change management and testing efforts.
- Perform related duties as assigned.
Mandatory Skills:
- PB Resolute Billing Certification (with up to date CEE).
- Two years of information technology support experience in a healthcare operation setting including at least six months of Epic user support experience
- This position requires current Epic certification in Resolute Professional Billing.
- Epic certification in Resolute Professional Billing (PB) required.
- Minimum of 3 years of experience implementing optimizing and/ or supporting Epic Professional Billing application in a healthcare environment.
- Strong understanding of revenue cycle management processes including charge capture claims processing and reimbursement methodologies.
- Proficiency in Epic system configuration customization and integration techniques.
- Excellent analytical problem-solving and decision-making skills.
- Exceptional communication interpersonal and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment and work effectively both independently and as part of a team.
- Knowledge Skills & Abilities:
- Epic PB Resolute Billing
- Office 365
- Service Now
Desirable Skills:
- Charge Router is a Plus
- Bachelors degree Information Systems or related field preferred.
- PB Resolute Billing Claims Certification is a Plus but not required .
- Prior experience within the FQHC (Federally Qualified Health Center) space is a Plus
Employment Type
Full-time
