Role Overview:
Leapswitch Networks is looking for an innovative developer with a passion for automation and AI. Youll design build and maintain AI-powered workflows automations and custom integrations across domainscustomer service sales support billing monitoring customer engagement sales intelligence and more.
Key Responsibilities:
- AI Workflow Development:
- Design and implement AI-driven automation using OpenAI (ChatGPT GPT-4) other LLM APIs and SaaS AI tools.
- Integration Engineering:
- Integrate cloud services internal systems ticketing/billing (HostBill WHMCS) email (Google Workspace) monitoring and more using APIs.
- Custom Plugin/Module Development:
- Build and maintain custom plugins (PHP Python JS) for platforms such as HostBill and internal portals.
- Automation Scripting:
- Automate repetitive tasks with scripts/workflows ( Zapier n8n custom code).
- Data Processing & Enrichment:
- Parse and enrich data (tickets logs abuse sales support) using NLP and AI.
- AI-Driven Notifications & Insights:
- Implement AI-powered notifications summarizations and action recommendations for staff and customers.
- Experiment & Prototype:
- Test and evaluate new AI models APIs and automation tools that could benefit the business.
- Documentation & Training:
- Document workflows and train team members on new automations.
Required Skills & Experience:
- Experience with AI APIs (OpenAI Azure AI Google AI Anthropic etc.)
- Workflow automation platforms ( Zapier n8n etc.)
- API integration and webhooks (REST JSON OAuth)
- Coding in PHP and JS
- SQL and data handling (MariaDB/MySQL data transformation)
- Familiarity with cloud hosting SaaS and/or MSP business processes
- Good communication skills; able to explain AI and automation concepts to non-technical teams
Bonus Skills:
- Experience with ticketing/billing platforms (HostBill)
- Frontend (JavaScript/jQuery HTML Vue/React for admin UIs)
- Experience with monitoring/logging tools (Prometheus Zabbix ELK etc.)
- Familiarity with cloud platforms (Openstack AWS Azure DigitalOcean etc.)
- Security and compliance awareness (data privacy safe AI use)
Location- Pune
Experience-2 years development experience (not AI experience)