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1 Vacancy
About the Role
As a Client Advisor you will work harder than your friends but youll learn more and be proud of all you accomplish here. Youll be a crucial link between Expert Institute and our attorney-clients directly impacting case outcomes through expert witness selection and strategic consulting. This role combines legal analysis client service and project management in a fast-paced technology-driven environment.
Key Responsibilities
Strategic Client Partnership
Lead comprehensive case intake conversations with attorneys
Analyze case theories and develop targeted expert witness search strategies
Translate complex legal needs into actionable research parameters
Project Management
Oversee end-to-end client engagements across multiple service lines
Track and monitor client usage across the extent of a clients contract
Ensure timely delivery and exceptional quality of all deliverables
Relationship Management
Build and maintain strong relationships with attorney clients
Present findings and recommendations to key stakeholders
Proactively identify and resolve potential challenges
Serve as a trusted advisor throughout the litigation process
Qualifications :
Qualifications:
Bachelor of Science or Bachelor of Arts preferred
1-2 years of client or customer service experience is beneficial
Exceptional attention to detail and commitment to accuracy are mandatory
Strong analytical and critical thinking abilities and the ability to communicate them in the interview
Demonstrated ability to work independently in a fast-paced environment
Outstanding written and verbal communication skills
Proven track record of meeting deadlines and managing multiple priorities
Natural problem-solver with a creative approach to challenges
Previous experience in legal research or professional services industries cant hurt! ;-)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Remote