Billing Specialist (On-site)
Billing Specialist (On-site)
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Salary Not Disclosed
1 Vacancy
Job Description
We are currently seeking a Billing Specialist to join our team. In this role you will be responsible for the timely and accurate billing of invoices and invoice lists (both regulars and Specials) ensuring that each customers unique billing requirements are met. This position also requires creating updating and correcting invoices as needed. Applicants should bring exceptional customer service skills when interacting with both customers and internal departments. The ideal candidate also demonstrates strong administrative capabilities.
A day on the job looks like this:
- Creating manual DM invoices and manual credit memos
- Handling crediting/rebilling including determining whether a full credit/rebill is needed or identifying next steps
- Making billing corrections and edits and processing invoice cancellations as needed
- Creating master invoices when different formats are needed
- Responding to ad hoc invoice copy requests (paid and unpaid) via email and/or phone
- Processing Portal Billing for designated customers
- Scanning editing saving and renaming customer documents in dedicated folders
- Printing and signing customer Declaration Claim forms
- Providing proof of deliveries and packing lists
- Assisting with project-based invoices when needed
- Noting customer accounts in Process Receivables and creating Disputes for Class Wallet-funded invoices or those requiring special handling
- Managing invoice lists and/or child invoices (creating editing or cancelling)
- Creating or providing ad hoc statement of accounts
- Signing LLM Invoice Documents (Claimants Cert)
- Handling SPE File Reportsdropping off and picking up invoices from LPS
- Investigating and clearing unprocessed billing documents or billing blocks daily
- Managing internal and external payment inquiries relating to prepaid orders
- Contacting internal and external customers regarding prepayment discrepancies
- Other duties as assigned
Qualifications :
Got the skills and experience Heres what were looking for:
- Bachelors degree is a plus
- Ability to define problems collect data establish facts and draw valid conclusions
- Excellent written verbal and oral communication skills
- Collections billing or customer service experience a plus
- Exceptional customer service skills with both customers and internal teams
- High-level administrative skills
- A strong sense of urgency and a proactive can-do attitude
- Excellent problem-solving and decision-making skills
Additional Information :
And heres our end of the bargain!
At Lakeshore we pay local market wages for employees that reside within Los Angeles and Orange Counties.
For this position new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at an hourly rate between $22.36 - $26.00 depending on relevant experience & skillset.
This range is indicative of projected hiring range. The annual base compensation will take into account each candidates relevant experience location and skillset.
- Bonus eligible
- Paid leave for new parents to support work/life balance and family bonding
- Excellent medical/dental and vision coverageEPO PPO and HSA
- 401(k) retirement plan with company contribution (because you will retire someday)
- Flexible benefitschoose what you like ignore the rest
- On-site preschool for our employees children
- On-site employee gym for all levels/fitness needs
- Generous employee discount
- Casual dressand we really mean it
At Lakeshore we know our diversity makes us stronger and when everyone feels included and valued we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers families and children we serve.
We know we couldnt do the extraordinary things were doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group Lakeshore is more than a great place to workits a great experience to be part of. Day in and day out we give everything weve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success were constantly on the lookout for people to join us. So if youre a down-to-earth professional who shares our desire for making a difference wed love to hear from you.
To learn more about Lakeshore visit Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and mind-boggling talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDS-related complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose.
To learn about how we collect and use Applicant information please visit our Employee/Applicant Privacy Policy.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
