PB Resolute Professional Billing
PB Resolute Professional Billing
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Salary Not Disclosed
1 Vacancy
Job Description
Role: PB Resolute Professional Billing
Client: County of San Mateo (Remote)
Duration: 3 Months
Location: Remote/Telework - The position is fully remote but we prefer candidates based in Californiaideally in the San Francisco Bay Area.
Description/Scope of Work:
- Lead or participate in all phases of the Epic Professional Billing implementation lifecycle including requirements gathering design build testing training and go-live support.
- Collaborate with cross-functional teams to ensure alignment of system configurations with organizational goals and objectives.
- Configure and customize Epic Professional Billing application to meet specific business requirements while adhering to best practices and industry standards.
- Utilize appropriate Epic tools for efficiency including but not limited to Sherlock Orion and Nova.
Examples of Duties:
- Collect analyze and document business operations and workflows.
- Meets with department customers to assess EHR requests and provide guidance on how to detail business needs.
- Identify analyze and recommend improvements and enhancements to operational processes system automation and information flows to ensure greater integration of functions within the organization.
- Coordinate security workgroups ensure integrity of the systems security infrastructure and provision security for users.
- Serve as the first point of contact for users customers and vendors on EHR-related issues; troubleshoot problems and respond to inquiries.
- Support assigned interfaces and ensure that interfaces meet the needs of end users.
- Perform a variety of analytical duties in the design implementation and maintenance of EHR information systems or applications.
- Implement testing requirements and process facilitate end user testing hardware testing and maintain test environments.
- Participate in the evaluation of new module releases test new modules and system upgrades.
- Install or upgrade software applications; and troubleshoot software and application related problems.
- Interact with end users and vendors on project design issues and work to resolve vendor production support issues.
- Respond to customer/user questions and concerns and recommend solutions as needed.
- Provide onsite support during go-lives and system upgrades.
- Participate in developing and/or lead training programs curriculum and lessons including preparing training materials.
- Keep trainers abreast of new functionality and system changes. Analyze data conversion needs.
- Ensure test scripts have been created reviewed and updated to reflect proposed workflow solutions.
- Troubleshoot basic user or system problems address end user questions and at the II level provide on-call support on a rotating basis.
- Analyze new functionality in new releases to identify impact make recommendations and review and test changes
- Participate in disaster recovery measures.
- Ensure quality assurance processes are followed including change management and testing efforts.
- Perform related duties as assigned.
Requirements
- PB Resolute Billing Certification (with up to date CEE)
- PB Resolute Billing Claims Certification is a Plus but not required
- Prior experience within the FQHC (Federally Qualified Health Center) space is a Plus
- Two years of information technology support experience in a healthcare operation setting including at least six months of Epic user support experience
Qualifications
- This position requires current Epic certification in Resolute Professional Billing
- Charge Router is a Plus
Education & Experience
- Bachelors degree Information Systems or related field preferred.
- Epic certification in Resolute Professional Billing (PB) required.
- Minimum of 3 years of experience implementing optimizing and/ or supporting Epic Professional Billing application in a healthcare environment.
- Strong understanding of revenue cycle management processes including charge capture claims processing and reimbursement methodologies.
- Proficiency in Epic system configuration customization and integration techniques.
- Excellent analytical problem-solving and decision-making skills.
- Exceptional communication interpersonal and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment and work effectively both independently and as part of a team.
Knowledge Skills & Abilities: Epic PB Resolute Billing Office 365 Service Now
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Contract
Employment Type
Remote
Company Industry
Key Skills
- Revenue Cycle Management
- Athenahealth
- ICD-10
- Management Experience
- Medical Coding
- ICD-9
- Medical Billing
- Budget management
- CPT Coding
- Leadership Experience
- Medicare
- Supervising Experience
